Director of Project Operations

1 week ago


Portsmouth, Portsmouth, United Kingdom Discovery Point - Fayetteville Full time

Job Summary:

Discovery Point - Fayetteville is seeking a highly skilled Project Management Director to lead our project management team. The ideal candidate will have prior experience in the restoration industry and a thorough knowledge of the insurance restoration process.

Key Responsibilities:

  • Develop project scope, reconstruction estimates, and budgets for individual projects in collaboration with the Operations Manager and General Manager.
  • Manage larger complex residential and commercial repairs, working directly with customers to effectively manage necessary repairs to their home and/or property.
  • Work with insurance company adjusters, independent adjusters, public adjusters, and other industry professionals to agree on project scope and cost.
  • Proactively communicate with the Operations Manager and General Manager on project statuses, subcontractor performance, and supplements.
  • Assist with the management and allocation of in-house staffing resources and subcontractor resources to complete projects in a timely fashion.
  • Oversee job progress and proactively communicate with management on any potential problems or issues that may arise on projects.
  • Build and develop relationships and a positive brand awareness through all interactions.
  • Effectively operate and navigate through the Restoration Management System.

Requirements:

  • Prior experience in the restoration or related industry.
  • A thorough knowledge of the insurance restoration process.
  • Strong Xactimate estimating experience.
  • Computer and internet skills.
  • Demonstrated experience in a fast-paced work environment.
  • Strong interpersonal and organizational skills.
  • Ability to work with subcontractors to obtain bids for jobs and submit needed work orders for necessary repairs.

Benefits:

  • Company-provided laptop, car, and cellphone.
  • Healthcare and dental plans available.
  • PTO, holiday pay, and retirement plan with company match.
  • Paid training and development.

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