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Scheme Officer
2 months ago
Job Summary
We are seeking a highly motivated and customer-focused Scheme Officer to join our team at Watford Community Housing. As a Scheme Officer, you will be responsible for delivering a high-quality intensive housing management service to meet the needs of our diverse resident group.
Key Responsibilities
- Manage our Independent living and flexi care schemes in Watford, ensuring a safe and welcoming environment for residents, visitors, and professionals.
- Deliver a customer-focused service, interacting empathetically with a wide variety of people, including residents, colleagues, and external partners.
- Collaborate with a range of partners to achieve shared goals and objectives.
- Conduct assessments and implement safeguarding measures to ensure the well-being of our residents.
- Utilize good IT and administrative skills to maintain accurate records and reports.
- Develop and maintain effective relationships with residents, colleagues, and external partners.
Requirements
- Excellent grasp of Housing and Older people's services.
- Knowledge of the health and social issues that affect older people.
- Experience in completing assessments and knowledge of safeguarding.
- Good IT and administrative skills.
- Good organisational skills.
What We Offer
We offer a range of benefits, including 28 days' annual leave pro rata, an employer pension contribution of up to 11%, development opportunities, and access to a comprehensive employee rewards scheme.
How We Work
We take a blended approach to how we work, empowering teams and individuals to decide the best way to meet the needs of their role. With digital technology at the heart of our work, we strive to be professional, work collaboratively, and be forward-thinking.
