Loan Officer

3 days ago

Watford, Hertfordshire, United Kingdom Stellar Select Limited Full time
About the Role:

We are seeking a highly skilled Loan Officer to join our team at Stellar Select Limited. As a Loan Officer, you will be responsible for taking new enquiries from a variety of sources, identifying their requirements, and placing them with the correct lender. You will underwrite new applications, package them with care, and present a perfectly packaged case to a lending partner.

Key Responsibilities:
New Enquiries:
  • Ensure all details are fully completed on our CRM system immediately once a new enquiry is received.
  • Carry out fact-finding exercises with direct customers where the loan is for a regulated mortgage contract.
  • Complete sourcing for all new enquiries.
  • Initial enquiries follow up with a call to broker/client.
  • Check over terms completed by admin and send out with necessary compliance documentation to client/broker.
System:
  • Keeping notes up to date on all cases.
  • Ensure that folders are kept tidy, both on paper and on the system.
  • Introducer due diligence.
  • Advising compliance of any new brokers so they can request documents.
Documentation:
  • Review AIPs and Offers received - checking all financial details and requirements.
  • Reviewing documents received and application packs.
  • Reviewing valuations when received and submitted to the lender.
Updates:
  • Check case and completion updates for correct content and send to the client/broker.
  • Manage updates from all parties and inform those who require them.
Requirements:
  • Upbeat telephone manner.
  • Understanding the source of an introduction and when certain types of business should be passed to appropriate members of staff.
  • Understanding which regulation applies to which type of application and ensuring the advising broker has the necessary permissions to introduce a business of this type.
  • Lender and product knowledge.
  • General office skill set.
  • Ability to manage own diary, manage deadlines, and meet targets set.
  • GCSE Maths and English essential.
  • CeMAP is required for handling regulated mortgage contracts.
  • Experience gained in a similar position.
  • Experience in 2nd charge mortgages is essential.
What We Offer:
  • Private Medical Healthcare through Vitality.
  • Dental Scheme.
  • Additional half-day annual leave on your Birthday.
  • Annual leave purchase scheme.
  • Pension Scheme.
  • Perk box.
  • Free eye tests.
  • Christmas and Summer Social Events.
  • Top Performers Dinner each quarter.
  • Fresh fruit in the office.
About Us:

Stellar Select Limited is a leading provider of financial services. We are committed to delivering exceptional customer service and providing our clients with the best possible solutions.

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