Commercial Debt Recovery Specialist
13 hours ago
About the Role:
Commercial Domestic Investigations is seeking a highly motivated and results-driven Telesales Executive to join our team. As a Telesales Executive, you will be responsible for contacting SME & micro businesses across the UK to determine their requirements for our commercial invoice collection services, insolvency management, and bespoke financial monitoring systems.
Key Responsibilities:
- Identify sales opportunities within commercial credit management and debt collection services by speaking with targeted lists of potential business customers.
- Work towards and achieve daily sales and conversion targets by providing potential leads to our Sales Team.
- Conduct a high volume of outbound sales calls, adapting your approach to suit the customers and their business requirements.
- Listen actively and use objection-handling skills to ensure effective solutions are provided to customers.
- Manage your own customer pipeline and diarise customer callbacks.
- Fully qualify leads to be passed over.
- Update customer records.
- Securely manage customer documentation.
- Maintain excellent customer service levels.
- Cultivate strong relationships with clients, maintaining regular communication to build trust and rapport.
Requirements:
- Experience in an outbound telephone-based sales role, ideally within the commercial debt sector, with confidence in calling cold prospect enquiries.
- Confident communication and excellent listening skills, with the ability to build positive customer relationships.
- Strong resilience, with an expectation of working to daily/weekly targets.
- Desire and hunger to learn, develop, and progress within the business.
What We Offer:
- 20 days holiday + Bank Holidays.
- £22,308 basic salary with uncapped commission structure (£28K-£30K realistic OTE).
- Mon – Fri, 9am – 5pm.
- Free On-Site Parking.
- Early finish on a Friday when on target.
- Monthly Performance-related bonus.
- Company Pension.
Job Type: Full-time, Permanent
Pay: £22,308.00 per year
Additional Pay:
- Bonus scheme
- Performance bonus
Benefits:
- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
Schedule:
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
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