Commercial Debt Recovery Specialist

13 hours ago


Sunderland, Sunderland, United Kingdom Commercial Domestic Investigations Full time
Job Title: Telesales Executive - Commercial Credit Management

About the Role:

Commercial Domestic Investigations is seeking a highly motivated and results-driven Telesales Executive to join our team. As a Telesales Executive, you will be responsible for contacting SME & micro businesses across the UK to determine their requirements for our commercial invoice collection services, insolvency management, and bespoke financial monitoring systems.

Key Responsibilities:

  1. Identify sales opportunities within commercial credit management and debt collection services by speaking with targeted lists of potential business customers.
  2. Work towards and achieve daily sales and conversion targets by providing potential leads to our Sales Team.
  3. Conduct a high volume of outbound sales calls, adapting your approach to suit the customers and their business requirements.
  4. Listen actively and use objection-handling skills to ensure effective solutions are provided to customers.
  5. Manage your own customer pipeline and diarise customer callbacks.
  6. Fully qualify leads to be passed over.
  7. Update customer records.
  8. Securely manage customer documentation.
  9. Maintain excellent customer service levels.
  10. Cultivate strong relationships with clients, maintaining regular communication to build trust and rapport.

Requirements:

  1. Experience in an outbound telephone-based sales role, ideally within the commercial debt sector, with confidence in calling cold prospect enquiries.
  2. Confident communication and excellent listening skills, with the ability to build positive customer relationships.
  3. Strong resilience, with an expectation of working to daily/weekly targets.
  4. Desire and hunger to learn, develop, and progress within the business.

What We Offer:

  1. 20 days holiday + Bank Holidays.
  2. £22,308 basic salary with uncapped commission structure (£28K-£30K realistic OTE).
  3. Mon – Fri, 9am – 5pm.
  4. Free On-Site Parking.
  5. Early finish on a Friday when on target.
  6. Monthly Performance-related bonus.
  7. Company Pension.

Job Type: Full-time, Permanent

Pay: £22,308.00 per year

Additional Pay:

  • Bonus scheme
  • Performance bonus

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Free parking
  • On-site parking
  • Referral programme

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person



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