Customer Service Representative

2 weeks ago

Bedford, Bedford, United Kingdom World Duty Free - WDF Full time

World Duty Free - WDF Career Opportunity

Job Title: Advanced Customer Service Assistant

Location: Woburn Forest

Job Type: Full-time

Pay: Competitive hourly rate with excellent benefits

Contract: Permanent

Job Summary:

We are seeking a highly motivated and customer-focused Advanced Customer Service Assistant to join our team at World Duty Free - WDF. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers.

Key Responsibilities:

  • Support the Sales Team Leader and contribute to a positive team environment
  • Provide world-class customer service experience, ensuring customer satisfaction and loyalty
  • Maximize sales opportunities by utilizing product knowledge and sales techniques
  • Work collaboratively with colleagues to achieve operational standards and sales targets

Requirements:

  • Passionate about working in a sales environment
  • Excellent communication and interpersonal skills
  • Flexibility and self-motivation to meet sales targets and customer needs

Benefits:

  • Company bonus scheme
  • Employee Assistance programme
  • Discounts on products and travel
  • Free parking

About World Duty Free - WDF:

We value our employees and strive to create a positive and engaging work environment. As a member of our team, you will have the opportunity to develop your skills and knowledge, while enjoying exceptional benefits and rewards.

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