Customer Acquisition Representative

2 months ago


Colchester, Essex, United Kingdom haart Full time

About the Role

We are seeking a highly motivated and results-driven Lead Generator to join our team at haart. As a Lead Generator, you will play a critical role in generating new business opportunities for our mortgage advisors.

Key Responsibilities

  • Make contact with all leads provided with a view to arranging an appointment with a mortgage advisor.
  • Ensure all appointments are confirmed with the customer and mortgage advisor using a pre-confirmation process.
  • Maximize all opportunities for mortgage appointments from the leads provided.
  • Develop and maintain excellent relationships with our mortgage advisors and management team.
  • Work collaboratively with the Client Services Team to assist in the development of new projects and relationships.
  • Stay up-to-date with industry knowledge and developments to provide expert advice to customers.
  • Foster a customer-centric approach to ensure exceptional customer service.

Requirements

  • Demonstrable track record of success in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet targets.
  • Passion for delivering outstanding customer service.
  • Enthusiasm to learn and develop knowledge and skills in the financial services industry.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

Eligibility

  • Legal entitlement to live and work in the UK.
  • Proof of right to work in the UK, in the form of a passport or birth certificate.
  • Proof of address and National Insurance number.


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