Workstation Technician

6 days ago

Rochester, Medway, United Kingdom CTG Full time

Job Summary

CTG is seeking a skilled Workstation Technician to join our team in a 12-month contract position. As a Workstation Technician, you will be responsible for ensuring the smooth operation of our client's computer systems.

Key Responsibilities

  • Collaborate with IT teams to ensure hardware and software orders are received, configured, and installed.
  • Verify and document device specifications according to purchase orders and company standards.
  • Work independently to provide on-site installation, customer service, and technical support.
  • Assist with end-user training and explain technical concepts to a diverse customer base.
  • Maintain inventory of supplies and equipment necessary for installations or repair requests.
  • Evaluate and process equipment according to IT Security policy and guidelines.

Requirements

  • High School Diploma and 2 years of professional customer service experience supporting PC, Macintosh, desktop computing hardware, and peripheral equipment.
  • OR Associates degree, OR two years of Technical School training in Computers, Technology, Electronics, or a related field.

Preferred Skills

  • Customer Service
  • Software Requirements
  • Scheduling
  • Inventory
  • Help Desk
  • Materials Management

Working with CTG

CTG is a leading provider of IT services and solutions. We value our employees and offer a dynamic work environment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

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