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Workstation Technician

2 months ago

Rochester, Medway, United Kingdom CTG Full time

Job Summary

CTG is seeking a skilled Workstation Technician to join our team in Rochester, MN. As a Workstation Technician, you will be responsible for ensuring the smooth operation of our clients' computer systems.

Key Responsibilities

  • Collaborate with IT teams to ensure hardware and software orders are received, configured, and installed.
  • Verify and document device specifications according to purchase orders and company standards.
  • Work independently to provide on-site installation, customer service, and technical support.
  • Serve as a technical liaison to collaborate with other support services, such as Help Desk and Applications.
  • Assist with end-user training and explain technical concepts to a diverse customer base.
  • Maintain inventory of supplies and equipment necessary for installations or repair requests.
  • Evaluate and process equipment according to IT Security policy and guidelines.

Requirements

  • High School Diploma and 2 years of professional customer service experience supporting PC, Macintosh, desktop computing hardware, and peripheral equipment.
  • OR Associates degree, OR two years of Technical School training in Computers, Technology, Electronics, or a related field.
  • Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group.

What We Offer

CTG is a leading provider of IT services and solutions. As a Workstation Technician, you will have the opportunity to work with a diverse range of clients and technologies, and to develop your skills and expertise in a dynamic and supportive environment.