Security Cleared IT Support Specialist
1 month ago
We are seeking a highly skilled and experienced SC Cleared Deskside Engineer to join our team at Concept Resourcing. As a key member of our IT support team, you will be responsible for providing hardware and software support to our clients in secure environments.
Key Responsibilities:- Provide timely and effective support for hardware and software issues in secure environments
- Perform break-fix activities on desktop equipment, including replacing desktops, laptops, monitors, and phones
- Perform IMAC activities and daily backup checks as required
- Complete allocated calls and maintain regular contact with Workflow Managers
- Provide quality solutions and escalate issues as necessary
- Refer to relevant procedures to perform role
- Periodically review Security Policies to ensure compliance with current legal, regulatory, and company requirements
- Carry out any tickets/non-ticketed/project work as and when required
- SC level security clearance
- Knowledge of Server OS and navigation
- Experience with Active Directory is desirable
- Hardware knowledge, including laptop keyboards, memory, and hard drives
- Experience with network fault troubleshooting
- Experience with network builds
- Experience with network printer installs and configuration
- Experience with Microsoft applications
- PC literate
- Interpretation of data and actions
- Experience with VPN and remote work on machines
- Good troubleshooting skills
- A competitive salary and benefits package
- The opportunity to work with a leading recruitment agency in the IT sector
- A dynamic and supportive team environment
- The chance to work on a variety of exciting projects and clients
If you are a motivated and experienced IT professional with SC clearance, we would love to hear from you. Please click the APPLY button to submit your application.
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