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Front Office Assistant Manager
2 months ago
At Park Plaza, we are dedicated to crafting memorable experiences by providing exceptional and personalized service to our guests. As an Assistant Front Office Manager, you will play a crucial role in welcoming our visitors and contributing to a dynamic team environment.
The ideal candidate for the Assistant Front Office Manager position will:
Collaborate with the relevant Front of House teams to ensure guest satisfaction, meet financial objectives, and achieve responsible business targets while maintaining the efficient operation and strategic direction of the Front of House department. Oversee and nurture the team through effective planning and execution of staffing schedules, recruitment, onboarding, training, performance evaluations, and management. Exhibit leadership by setting a positive example for the team. Communicate operational and strategic information clearly, along with ongoing customer feedback. Inspire the Front of House teams by fostering a service-oriented culture through regular briefings, team meetings, and coaching sessions. Possess strong knowledge of Opera. Have prior experience as an Assistant Front Office Manager or Front Office Manager in a hospitality setting.As our Assistant Front Office Manager, you will enjoy:
Competitive salary along with attractive benefits Substantial discounts on hotel stays across Europe (including Radisson Hotel Group and for family & friends) Discounts on food and beverages at our restaurants and bars (for your entire party) A starting package of 30 days of annual leave, including public holidays, with increases based on tenure Two complimentary meals each day Access to 40% of your earnings before payday through Wagestream A referral program offering up to £750 for recommending a friend Wellness initiatives including gym discounts and more Cycle-to-work scheme and complimentary cycling lessons Benefit Hub providing discounted rates at numerous retailers, attractions, restaurants, and cinemas. Complimentary dry cleaning for your work attire Annual staff gatherings and events Company pension plan and award-winning training opportunitiesKnown for creating unforgettable moments, Park Plaza serves both leisure and business travelers with stylish accommodations and versatile meeting spaces, complemented by award-winning dining options.
Park Plaza. Join us in our mission.