Female Tournament Services Coordinator

3 weeks ago

Twickenham, United Kingdom DFL Full time
Tournament Services Coordinator

We are seeking a highly organized and detail-oriented Tournament Services Coordinator to join our team at Women's Rugby World Cup England 2025 (Women's RWC 2025). This is a fixed-term contract until October 2025.

About the Role

The Tournament Services Coordinator will report to the CCW Manager and will be responsible for supporting planning across all Tournament Services Functional Areas (FAs). This includes Catering, Cleaning and Waste (CCW), and Logistics (LOG).

Key Responsibilities
  • Work with the CCW Manager and venues to develop and ensure delivery of agreed levels of service and specifications.
  • Align the planning and operations to achieve venue cleaning, waste and sustainability plans in line with tournament objectives.
  • Support on the development of tournament services operational plans, policies and procedures.
  • Work with RWC 2025 FAs to scope fixtures, furniture and equipment (FF&E) requirements and assist with any subsequent procurement required.
  • Lead on the Load In / Out planning for tournament venues.
  • Develop plans and processes for delivering to venues including development of maps and delivery windows.
  • Manage venue specific requests for logistical support.
  • Develop KPI agreements and scoring mechanisms for venue caterers and cleaning and waste venue teams.
  • Assist with the project management process and provide timely reporting across the LOG and CCW teams.
  • Provide leadership and direction to venue Tournament Services volunteers and other FA's.
  • Provide support as required across the Tournament Services department to ensure key tournament deadlines are met.
  • Assist in the tournament time recruitment of the wider tournament services coordinators.
  • Post tournament dissolution works where needed and dependant on contract length.
Requirements
  • Excellent communication and relationship building skills
  • Experience in event planning, a relevant qualification or other relevant experience in the catering/cleaning and waste or logistics sectors.
  • Experience in a fast-paced environment supporting multiple individuals across a varied portfolio of responsibilities.
  • Track record in taking accountability for delivery against fixed timeframes and specific project deliverables.
What We Offer

We are committed to building a diverse workforce and therefore strongly encourage applications from underrepresented groups. We are committed to equality and inclusion and welcome applications from all individuals, regardless of their background.

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