Operational Excellence Manager

4 weeks ago


Chorley, Lancashire, United Kingdom Erin Associates Full time
Operational Excellence Manager

Join a leading organization as an Operational Excellence Manager, where you will play a pivotal role in enhancing operational processes and identifying improvement opportunities across various sectors.

Key Responsibilities:

  • Conduct thorough analysis of existing operational workflows to identify areas for enhancement.
  • Collaborate with cross-functional teams to facilitate the implementation of strategic changes.
  • Define and quantify operational improvements that contribute to the overall service roadmap.
  • Partner with governance leadership to provide insights that support client and business engagements.
  • Oversee supplier and metering audits by coordinating with external auditors and internal stakeholders.

Essential Skills and Experience:

  • A minimum of 3 years of relevant experience in the utilities industry.
  • Proven leadership capabilities, particularly in managing diverse teams.
  • Strong analytical and problem-solving skills.
  • Exceptional communication and facilitation abilities.

Keywords: Utilities, Customer-Focused, Problem Solving, Customer Service, Hybrid Work Environment



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