Photocopy Operations Supervisor

2 months ago


Chesterfield, Derbyshire, United Kingdom Commonwealth of Virginia Full time

Job Summary

The Commonwealth of Virginia is seeking a highly skilled Photocopy Technician Supervisor to oversee the evening shift in our records processing department. As a key member of our team, you will be responsible for ensuring the efficient and accurate processing of documents.

Key Responsibilities

  • Supervise staff and coordinate workflow to meet productivity and quality standards
  • Receive, sort, and prepare documents for scanning, using basic office and scanning equipment
  • Verify prepped documents for completeness, quality, and accuracy prior to scanning
  • Assign and key document codes, based on document type, into the Manual-ID queue of the iCapture System
  • Input and monitor documents as they are processed through the automated iCapture Imaging System
  • Review source documents, identify and analyze discrepancies, make corrections as needed, verify accuracy of output, and follow protocol to destroy original documents
  • Operate scanners to transfer documents from hard copy to image within the iCapture System
  • Respond to user requests for document and report problems to supervisor for resolution

Requirements

  • Working knowledge of office practices and procedures
  • Strong supervisory, organizational, and data entry skills, specifically related to 10-key processing
  • Ability to supervise staff, coordinate and direct the workflow
  • Ability to receive, sort, and prepare documents to be scanned, use basic office and scanning equipment
  • Ability to respond to requests for information, maintain confidentiality, follow oral and written directions
  • Ability to comply with records retention guidelines
  • Ability to use automated systems to enter and retrieve information, and perform high-volume, repetitive manual tasks requiring attention to detail
  • Ability to lift and carry up to 25 pounds

Preferred Qualifications

  • Experience working with automated processing systems (e.g., iCapture and VUIS)
  • Prior experience supervising staff in a high-volume environment


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