Photocopy Operations Supervisor
2 months ago
Job Summary
The Commonwealth of Virginia is seeking a highly skilled Photocopy Technician Supervisor to oversee the evening shift in our records processing department. As a key member of our team, you will be responsible for ensuring the efficient and accurate processing of documents.
Key Responsibilities
- Supervise staff and coordinate workflow to meet productivity and quality standards
- Receive, sort, and prepare documents for scanning, using basic office and scanning equipment
- Verify prepped documents for completeness, quality, and accuracy prior to scanning
- Assign and key document codes, based on document type, into the Manual-ID queue of the iCapture System
- Input and monitor documents as they are processed through the automated iCapture Imaging System
- Review source documents, identify and analyze discrepancies, make corrections as needed, verify accuracy of output, and follow protocol to destroy original documents
- Operate scanners to transfer documents from hard copy to image within the iCapture System
- Respond to user requests for document and report problems to supervisor for resolution
Requirements
- Working knowledge of office practices and procedures
- Strong supervisory, organizational, and data entry skills, specifically related to 10-key processing
- Ability to supervise staff, coordinate and direct the workflow
- Ability to receive, sort, and prepare documents to be scanned, use basic office and scanning equipment
- Ability to respond to requests for information, maintain confidentiality, follow oral and written directions
- Ability to comply with records retention guidelines
- Ability to use automated systems to enter and retrieve information, and perform high-volume, repetitive manual tasks requiring attention to detail
- Ability to lift and carry up to 25 pounds
Preferred Qualifications
- Experience working with automated processing systems (e.g., iCapture and VUIS)
- Prior experience supervising staff in a high-volume environment
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