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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Administrator. As a key member of our team, you will be responsible for delivering exceptional customer support and ensuring a seamless customer experience.
Key Responsibilities:- Handle incoming customer inquiries via phone, email, and on occasion in person
- Resolve customer complaints effectively and efficiently
- Maintain customer records and update the CRM system
- Collaborate with other departments to ensure a seamless customer experience
- Contribute to continuous improvement initiatives to enhance customer service processes
- Previous experience in a customer service role
- Proficient in using CRM systems and Microsoft Office Suite
We offer a competitive salary package, opportunities for career growth and development, ongoing training and support to enhance your skills, and the chance to join our company's social events and fun days throughout the year. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you.
Office Angels is an employment agency that puts expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.
