Travel Support Specialist

3 weeks ago


Hessle and Hill Top, United Kingdom Good Travel Management Full time
Position Overview:
We are seeking a dedicated Business Support Consultant to enhance our Good Travel Management team. This role is pivotal in delivering administrative assistance to our business travel consultants, ensuring a seamless experience for our clients.

Key Responsibilities:
As a Business Support Consultant, your primary duties will include:
  • Providing comprehensive administrative support to business travel consultants.
  • Managing invoicing processes and handling payment transactions.
  • Building and maintaining hotel and ancillary segments within our reservation system.
  • Collaborating with team members to ensure accurate and efficient management of client bookings.

Daily Tasks:
Your daily responsibilities will encompass:
  • Loading hotels, low-cost carriers, and ancillary services into our Reservation System with precision.
  • Understanding and utilizing the invoicing system to generate invoices and credits promptly.
  • Monitoring the Action Queue to amend transactions as per client specifications.
  • Processing credit card payments and addressing payment inquiries.
  • Building and updating client traveler profiles with utmost accuracy and confidentiality.
  • Assisting with queries from the Accounts team and ensuring all invoicing is accurate.

About You:
The ideal candidate will possess:
  • Previous experience in an office or administrative role.
  • Strong communication skills and the ability to work collaboratively within a team.
  • Proficiency in various software applications, including Microsoft Office.
  • Exceptional organizational skills and attention to detail.
  • A professional demeanor and the ability to handle sensitive information discreetly.

Why Join Us?
At Good Travel Management, we value our workforce as the cornerstone of our success. We are committed to providing quality services to our clients and fostering an inclusive workplace that celebrates diversity. If you possess the qualities we seek and are eager to contribute to our mission, we encourage you to consider this opportunity.

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