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Store Service Advisor
2 months ago
END. is seeking a highly motivated and customer-focused Store Service Advisor to join our team in Glasgow. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and contributing to the overall success of our store.
Key Responsibilities:- Provide outstanding customer service, ensuring a positive and personalized experience for all customers.
- Develop and maintain relationships with existing customers, identifying opportunities to increase sales and loyalty.
- Support the store team in achieving sales targets, through effective communication, product knowledge, and visual merchandising.
- Maintain a high level of product knowledge, staying up-to-date with new arrivals, trends, and customer preferences.
- Process transactions accurately and efficiently, handling customer payments and returns.
- Contribute to a positive and inclusive store environment, promoting a culture of excellence and teamwork.
- Previous experience in a customer-facing role, preferably in luxury fashion or a related industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
- Flexibility to work varied shifts, including weekends and holidays.
- Competitive salary and benefits package.
- Opportunities for career development and progression.
- Generous staff discount and staff sales.
- Access to Employee Assistance Programme.
- Company pension scheme.
At END., we value our customers and colleagues, and we're committed to creating a positive and inclusive work environment. If you're passionate about delivering exceptional customer service and driving sales, we'd love to hear from you.