Receptionist (Bank Hours) - Customer Service Expert

3 days ago


Bournemouth, Bournemouth, United Kingdom Bupa Full time
Job Title: Receptionist (Bank Hours)

We are seeking a skilled and friendly Receptionist to join our team at Queensmount Care Home in Bournemouth. As a Receptionist, you will be the first point of contact for all visitors to the home, providing advice and support both face-to-face and over the phone.

Key Responsibilities:
  • Act as the first point of contact for all visitors to the home
  • Provide advice and support both face-to-face and over the phone
  • Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
  • Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed
Requirements:

To be successful in this role, you will have experience as a Receptionist with a proven track record of providing excellent customer service. You will have a friendly manner, be approachable and organised, and have the ability to build strong relationships with our residents, their families and internal teams.

Benefits:

We offer a range of benefits to support your wellbeing, including flexible working patterns, comprehensive induction, free meal on every shift, DBS Check and Uniform provided and paid for by Bupa, and access to discounts at a wide variety of gyms and fitness facilities across the UK.



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