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Receptionist

2 months ago


Bournemouth, Bournemouth, United Kingdom The Rank Group Full time

About Grosvenor Casino Bournemouth

Grosvenor Casino Bournemouth is a leading gaming and leisure destination in the UK, offering an exciting and rewarding experience for customers and employees alike.

Job Summary

We are seeking a skilled and professional Receptionist to join our team at Grosvenor Casino Bournemouth. As a Receptionist, you will play a vital role in ensuring the smooth operation of our admission point, providing exceptional customer service, and maintaining a welcoming and inclusive environment for all guests.

Key Responsibilities

  • Assist in the operation of an efficient and professional admission point, adhering to legal requirements and company procedures.
  • Provide exceptional customer service, responding to queries and resolving issues in a timely and professional manner.
  • Maintain a welcoming and inclusive environment, ensuring all guests feel valued and respected.
  • Work collaboratively with colleagues to achieve team goals and objectives.

What We Offer

We offer a competitive hourly rate, plus tips and paid breaks. Our 40-hour contract includes premium hours and a range of benefits to support your career development and well-being.

Working Hours

Mainly night shifts, with opportunities to work a variety of shifts to meet business needs.