Front Desk Ambassador

2 weeks ago

Bournemouth, Bournemouth, United Kingdom Village Hotels Full time
Be the Face of Our Village Hotel Club

We're on the hunt for a charismatic Receptionist to join our team at Village Hotel Club in Bournemouth. As the first point of contact for our guests, you'll be the face of our hotel, ensuring every visitor feels welcome and valued.

About the Role

As a Receptionist, you'll be the hub of our hotel's activity, providing exceptional customer service and creating a warm, vibrant atmosphere for our guests. You'll be the go-to person for local knowledge, recommendations, and solving problems before they arise. Your attention to detail and proactive approach will make all the difference in delivering an unforgettable guest experience.

What We Offer
  • Complimentary leisure club membership for you and a family member or friend
  • Employee discount on overnight stays at Village Hotels
  • 50% discount on food and drink purchased on or off shift
  • Exciting training platform with gamified learning
  • Discounts and cashback offers on many High Street Brands
  • A range of well-being and healthcare benefits
  • Financial wellbeing support via Salary Finance
  • Employee Assistance Programme
  • Flexible working hours
  • A fun, supportive, and inclusive work environment with loads of development opportunities
  • Regular team events with our BIG People days
  • Excellent reward and recognition incentive schemes
  • Monthly well-being programme for all employees to support mental health
  • Anniversary rewards for key milestones of service
  • Holiday Purchase scheme
  • Birthday day off
  • Electric car salary sacrifice scheme
What We're Looking For

We need someone with a big personality, a great memory, and a passion for delivering exceptional guest experiences. You'll be a proactive problem solver, a strong communicator, and a team player who can partner with other departments to create a seamless experience for our guests.

So, if you're ready to be part of something new and special, apply now to join our Village Hotel Club team and experience the difference for yourself.

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