Customer Engagement Specialist

4 days ago

Northallerton, North Yorkshire, United Kingdom Broadacres Housing Careers Full time
About the Role

We are seeking a highly motivated and enthusiastic Customer Engagement Officer to join our team at Broadacres Housing Careers. As a key member of our team, you will play a vital role in engaging and involving customers in the development of our services.

Key Responsibilities:
  • Plan and deliver a range of customer events, including consultations, focus groups, forums, and community action days, both in-person and digitally.
  • Identify innovative ways to involve under-represented groups and ensure diverse voices are heard.
  • Work collaboratively with various teams to improve customer communication and insight, manage volunteer processes, and support our customer engagement framework.
What We Offer:

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are passionate about customer engagement and have a strong desire to make a difference in the community, we would love to hear from you

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