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Logistics and Customer Service Professional

2 months ago

Northallerton, North Yorkshire, United Kingdom Hays Specialist Recruitment Limited Full time

Your new company: A leading manufacturer with a strong reputation for excellence is seeking a highly motivated and detail-oriented individual to join their team as a Logistics and Customer Services Apprentice.

Your new role:

  • Process import and export orders with precision and accuracy
  • Ensure compliance with relevant government regulations and procedures
  • Collaborate with internal and external stakeholders to achieve seamless logistics operations
  • Develop a deep understanding of customs processes and procedures
  • Work closely with 3rd party logistics providers to optimize supply chain efficiency
  • Collect and verify batch-specific paperwork for export processes
  • Update and maintain accurate stock reconciliations
  • Learn and master the dispatching process to ensure timely and accurate delivery
  • Enter and update data onto a computer system, ensuring stock availability and accurate product dispatch
  • Communicate effectively with internal and external customers to resolve queries and concerns
  • Support and assist colleagues in the department as needed

Levels of responsibility:

  • Work independently with minimal supervision
  • Take ownership of the accuracy and integrity of the Log
  • Coordinate data across the team to ensure seamless operations

What you'll need to succeed:

  • Excellent computer skills and proficiency in relevant software
  • Strong communication and interpersonal skills
  • Ability to prioritize tasks and manage workload effectively
  • Team player with a strong work ethic and willingness to collaborate
  • Initiative and problem-solving skills to improve processes and procedures