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Team Leader

2 months ago

Leicester, Leicester, United Kingdom The Rank Group Full time

About The Rank Group

The Rank Group is a leading operator of bingo clubs in the UK, offering amazing great-value food, drink, and live entertainment.

Job Summary

We are seeking a Team Leader to provide our customers with a memorable experience. As a Team Leader, you will be responsible for leading the team and ensuring that our customers have a great time.

Key Responsibilities

  • Lead the team to provide exceptional customer service
  • Ensure that the venue is running smoothly and efficiently
  • Communicate effectively with the team and management
  • Identify opportunities to improve customer experience
  • Develop and implement strategies to increase customer satisfaction

Requirements

  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment
  • High level of attention to detail
  • Ability to work effectively in a team
  • Good problem-solving skills

What We Offer

  • Competitive pay
  • Paid breaks
  • Industry-leading Employee Rewards platform
  • 50% discount across food and soft drinks
  • Company Sick Pay Scheme
  • Pension
  • Life Assurance
  • Employee Assistance Programme

Induction and Training

We provide a comprehensive induction program to familiarise you with our values and culture, ensuring you are well-prepared for your role.

Learning and Development

You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.

People-Focused Culture

Mecca is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.

High-Performing Culture

Join a team that embraces high performance. We set the bar high and help you reach your full potential.

Emphasis on Growth

At Mecca, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.