Claims Specialist
6 days ago
Job Summary:
Barker Munro Recruitment Ltd is seeking an experienced Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing a diverse range of end-to-end motor claims, spanning First Notice of Loss (FNOL), Recoveries, Third Party, and Professional Indemnity (PI), to ensure prompt and equitable settlements for customers in line with the company's approach to claim ownership.
Key Responsibilities:
- Manage a portfolio of motor claims from inception to closure, ensuring timely and cost-effective resolution.
- Develop and maintain strong relationships with customers, insurers, and other stakeholders to achieve positive outcomes.
- Conduct thorough investigations and assessments to determine claim validity and liability.
- Negotiate settlements with customers and insurers to achieve mutually beneficial outcomes.
- Collaborate with internal teams, including underwriting, claims, and customer service, to ensure seamless claim handling.
- Stay up-to-date with industry developments, regulatory changes, and best practices to ensure compliance and excellence in claim handling.
Requirements:
- Proven experience in claims handling, preferably in the insurance or financial services sector.
- Excellent communication and negotiation skills, with the ability to build strong relationships with customers and stakeholders.
- Strong analytical and problem-solving skills, with the ability to investigate and assess complex claims.
- Good time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
- Strong customer service skills, with a focus on delivering exceptional customer experiences.
- Good IT skills, with proficiency in claims handling software and systems.
What We Offer:
- A competitive salary range of £24,000 to £28,000, depending on experience.
- A comprehensive benefits package, including 25 days of holiday plus bank holidays, annual bonus, and insurance discounts.
- Opportunities for career growth and professional development within the company.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
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