Administrative Support Officer

1 week ago


Oxford, United Kingdom Brook Street UK Full time
About the Role

We are seeking an experienced and organized Administrative Support Officer to join our team at Brook Street UK. As an Administrative Support Officer, you will play a vital role in providing administrative support to our client, HM Courts & Tribunals Service (HMCTS), an agency of the Ministry of Justice.

Key Responsibilities
  • Provide administrative support to the legal system across England and Wales, ensuring justice works for everyone.
  • Process and respond to court applications, ensuring timely and accurate completion.
  • Inform the courts and prisons establishment of diarized defendant hearings, maintaining accurate records.
  • Deal with customers via telephone and face-to-face, providing excellent customer service.
  • Use internal systems to log data, with training provided to ensure proficiency.
Requirements
  • 3-year referencing and DBS clearance required for this role.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
What We Offer

As a Disability Confident Leader and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street UK is committed to supporting the Armed Forces Covenant and providing opportunities for veterans and spouses/partners of military personnel.



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