Current jobs related to Customer Service Representative - Falkirk, Falkirk - Diligenta
-
Customer Service Representative
5 days ago
Falkirk, Falkirk, United Kingdom ASDA Full timeAbout the Role:We are currently seeking a Customer Service Representative to join our team at ASDA. As a key member of our sales support team, you will be responsible for providing excellent customer service and ensuring the efficient running of our stores. You will work across a variety of departments to meet customer needs, including serving customers at...
-
Customer Service Representative
3 weeks ago
Falkirk, Falkirk, United Kingdom Booker Group Full timeAbout the RoleWe are looking for a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Main Responsibilities Provide excellent customer service...
-
Customer Service Representative
5 days ago
Falkirk, Falkirk, United Kingdom CCA Recruitment Group Full timeCustomer Service and Sales AdvisorWe are seeking a skilled and customer-focused individual to fill the role of Customer Service and Sales Advisor in our Falkirk office.Main Responsibilities:Deliver exceptional customer service through inbound and outbound calls, emails, and chats.Proactively identify sales opportunities and offer suitable products or...
-
Customer Service Representative
1 month ago
Falkirk, Falkirk, United Kingdom TSB Bank plc Full timeJob Title: Customer Service ConsultantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.Key Responsibilities:Provide personalized support...
-
Customer Service Representative
1 month ago
Falkirk, Falkirk, United Kingdom TSB Bank plc Full timeJob Title: Customer Service ConsultantWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our customers.Key Responsibilities:Provide personalized support...
-
Customer Service Representative
3 weeks ago
Falkirk, Falkirk, United Kingdom TSB Bank plc Full timeJob Title: Customer Service Consultant (Money Confidence Expert)At TSB Bank plc, we're committed to giving money confidence to our customers and communities. As a Customer Service Consultant, you'll play a vital role in helping personal and business customers build confidence in using our banking services.Key Responsibilities: Provide exceptional customer...
-
Customer Service Representative
4 weeks ago
Falkirk, Falkirk, United Kingdom McDonald's Full timeAbout the RoleAt McDonald's, we're committed to delivering exceptional customer experiences that leave a lasting impression. As a Customer Care Assistant, you'll be the face of our restaurant, responsible for ensuring every guest feels welcome and valued.Your Key ResponsibilitiesProvide top-notch customer service, responding to queries and resolving issues...
-
Customer Service Representative
3 weeks ago
Falkirk, Falkirk, United Kingdom Booker Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Part Time Branch Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the best possible experience.Main Responsibilities Provide excellent customer service and...
-
Customer Service Representative
3 weeks ago
Falkirk, Falkirk, United Kingdom TSB Bank plc Full timeJob Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: FalkirkHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefitsAbout the RoleWe are looking for someone who is passionate about...
-
Customer Service Representative
4 weeks ago
Falkirk, Falkirk, United Kingdom TSB Bank plc Full timeJob Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: FalkirkHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefitsAbout the RoleWe are looking for someone who is passionate about...
-
Customer Service Representative
2 weeks ago
Falkirk, Falkirk, United Kingdom Falkirk Council Full timeJob AdvertWe are seeking a highly motivated and enthusiastic individual to provide exceptional customer service as a customer service assistant at the 5-star rated Helix Visitor Centre.As a key member of our team, you will be responsible for delivering a 5-star visitor experience to all visitors, showcasing a positive attitude, passion, and strong...
-
Customer Service Representative
1 month ago
Falkirk, Falkirk, United Kingdom FMG Repair Services Full timeUnlock Your Potential as a Customer Service AdvisorAt FMG RS, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in helping us achieve this goal.What We OfferCompetitive Salary - £25,352 per annumUncapped Monthly Bonus Schemes - earn more for your hard workAdditional Days' Leave -...
-
Customer Service Representative
1 month ago
Falkirk, Falkirk, United Kingdom FMG Repair Services Full timeUnlock Your Potential as a Customer Service AdvisorAt FMG RS, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in helping us achieve this goal.What We OfferCompetitive Salary - £25,352 per annumUncapped Monthly Bonus Schemes - earn more for your hard workAdditional Days' Leave -...
-
Customer Service Representative
4 weeks ago
Falkirk, Falkirk, United Kingdom FMG Repair Services Full timeUnlock Your Potential as a Customer Service AdvisorAt FMG RS, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in helping us achieve this goal.What We OfferCompetitive Salary - £25,352 per annumUncapped Monthly Bonus Schemes - earn more for your hard workAdditional Days' Leave -...
-
Customer Service Representative
4 weeks ago
Falkirk, Falkirk, United Kingdom FMG Repair Services Full timeUnlock Your Potential as a Customer Service AdvisorAt FMG RS, we're committed to delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in helping us achieve this goal.What We OfferCompetitive Salary - £25,352 per annumUncapped Monthly Bonus Schemes - earn more for your hard workAdditional Days' Leave -...
-
Sales Representative
3 weeks ago
Falkirk, Falkirk, United Kingdom Virgin Media Full timeRole OverviewWe are seeking a skilled Sales Representative to join our team as a Field Sales Representative. As the face of our brand, you will be the first point of contact for residents, delivering excellent service and selling our products to bring new customers to Virgin Media O2.Key ResponsibilitiesMeet with prospective customers at their doorstep,...
-
Customer Service Ambassador
2 weeks ago
Falkirk, Falkirk, United Kingdom whitbread Full timeCustomer Service Ambassador RoleWe're currently recruiting for a Customer Service Ambassador to join our team at Premier Inn in Falkirk North. As the friendly face of our hotel, you'll use your passion for customer service to make a real difference to our guests' experiences.About the RoleAs a Customer Service Ambassador, you'll be the first point of contact...
-
Sales Representative
3 weeks ago
Falkirk, Falkirk, United Kingdom GAP Group LTD Full timeJob Opportunity: Technical Sales RepresentativeWe are seeking a highly skilled and experienced Technical Sales Representative to join our team at GAP Group LTD.The successful candidate will be responsible for maximising survey hire revenue opportunities from existing major account customers and winning new business. This will involve delivering sales...
-
Sales Representative
4 weeks ago
Falkirk, Falkirk, United Kingdom Virgin Media Full timeAbout the RoleWe are seeking a highly motivated and driven individual to join our Field Sales Representatives team as a Sales Representative. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2.Key ResponsibilitiesMeet with prospective...
-
Sales Representative
4 weeks ago
Falkirk, Falkirk, United Kingdom Virgin Media Full timeAbout the RoleWe are seeking a highly motivated and driven individual to join our Field Sales Representatives team as a Sales Representative. As the face of our brand, you will be the first point of contact for residents delivering excellent service and selling our products to bring new customers to Virgin Media O2.Key ResponsibilitiesMeet with prospective...
Customer Service Representative
2 months ago
We are seeking a skilled Complaint Handler to join our team at Diligenta. As a key member of our customer service team, you will play a vital role in resolving customer complaints and queries in a timely and professional manner.
Key Responsibilities- Respond to customer complaints and queries via phone, letter, or email
- Investigate and resolve customer issues in a fair and timely manner
- Provide excellent customer service and ensure customer satisfaction
- Work closely with customers to understand their needs and concerns
- Collaborate with internal teams to resolve complex customer issues
To be successful in this role, you will need:
- A passion for helping people and a strong customer service ethic
- Financial Services or complaint handling experience
- Investigatory skills and/or customer journey experience
- A good basic knowledge of Microsoft Office (e.g. Word, Excel) and computer competency
We offer a competitive benefits package, including:
- 31 days holiday (including bank holidays)
- Eligibility for a discretionary bonus
- Access to our contributory pension scheme
- Support for financial services qualifications
- An expansive employee discount site
- Excellent employee wellbeing and assistance support programmes
We pride ourselves on delivering exceptional service and ensuring our customers feel satisfied. If you are a motivated and customer-focused individual who is passionate about helping people, we would love to hear from you.
