Housekeeping Office Coordinator

2 months ago

London, Greater London, United Kingdom Hyatt Corporation Full time

About the Role

The Housekeeping Office Coordinator will play a vital role in ensuring the smooth operation of the Housekeeping department at Hyatt Regency London - The Churchill. This position will be responsible for providing administrative support to the Housekeeping team, ensuring the safety of keys, preparing rotas and wages, and coordinating with other departments as needed.

Key Responsibilities

  • Ensure the safety of all keys held in the Housekeeping office and maintain accurate records of key issuance.
  • Prepare and distribute rotas, wages, and attendance lists for the Housekeeping team.
  • Receive and coordinate reports from Housekeepers regarding rooms requiring urgent maintenance, and inform the Engineering department accordingly.
  • Order flowers for VIP guests and replacements for suites as needed.
  • Receive and coordinate all calls received by Housekeeping, and handle lost and found enquiries.

About Hyatt Regency London - The Churchill

Hyatt Regency London - The Churchill is a 4-star hotel located in the heart of London's West End, offering 440 guestrooms and 12 meeting spaces. The hotel features a range of amenities, including a fitness center, restaurant, and bar. As a Housekeeping Office Coordinator, you will be part of a dynamic team that is committed to providing exceptional service to our guests.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development within the Hyatt Corporation.
  • A dynamic and supportive work environment.
  • Access to training and development programs to enhance your skills and knowledge.

Requirements

  • Excellent communication and organizational skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and proficiency in Microsoft Office.
  • Previous experience in a similar role or in a customer-facing environment.

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