General Manager

4 weeks ago


Littlehampton, West Sussex, United Kingdom Freedom Leisure Full time
Job Title: General Manager

We are seeking an experienced and dynamic General Manager to lead our Littlehampton Wave leisure centre in the Arun area. As a key member of our team, you will be responsible for driving business growth, improving customer experience, and ensuring the centre operates efficiently and effectively.

Key Responsibilities:
  • Develop and implement business strategies to increase membership, activity, and attendance at the centre
  • Manage and control the centre's income and expenditure, ensuring financial targets are met
  • Lead and motivate a team of staff to deliver excellent customer service and high-quality facilities
  • Collaborate with internal and external stakeholders to promote the centre and its services
  • Monitor and report on key performance indicators (KPIs) to inform business decisions
Requirements:
  • At least 3 years' experience in leisure facilities management
  • Proven track record of driving business growth and improving customer experience
  • Excellent leadership and communication skills
  • Ability to work collaboratively with colleagues and stakeholders
  • Passion for the leisure industry and commitment to continuous professional development
Benefits:
  • Competitive salary up to £38,600 per annum
  • Incremental holidays and employee assistance programme
  • Discounted staff membership and access to My Staff Shop benefits
  • Opportunities for career progression and professional development

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