Customer Contact Specialist
4 weeks ago
Exciting Opportunity with Essex Police:
Become an integral part of Essex Police, a team dedicated to ensuring community safety. We are currently seeking Contact Centre Officers who possess experience in call handling, customer relations, or front desk operations. In this role, you will be responsible for managing a variety of communications, including urgent and routine inquiries, to uphold the safety of Essex residents.
Key Responsibilities:
- Assess and respond to incoming calls, emails, and in-person inquiries
- Collect essential information and document details with precision
- Deliver exceptional customer service while managing expectations
- Operate effectively in a dynamic environment, addressing diverse situations
Requirements:
- Excellent verbal and written communication abilities
- Proficient in utilizing computer-based systems
- Previous experience in a call handling or customer service position is preferred
- Must possess a GCSE in English at grade C or above or an equivalent qualification
Benefits of Employment:
- Competitive salary ranging from £24,921 to £27,351 annually
- Comprehensive pension plan and sick leave benefits
- Complimentary parking and access to on-site fitness facilities
If you are seeking a fulfilling and challenging career opportunity, consider the role of Contact Centre Officer with Essex Police.
Job Type: Full-time, Permanent
Schedule:- Availability for day shifts, night shifts, and weekends is required
-
Customer Contact Specialist
4 weeks ago
Chelmsford, Essex, United Kingdom Essex Police Full timeExciting Career Opportunity with Essex Police:Become an integral part of Essex Police, where we prioritize the safety and well-being of our community. We are seeking dedicated Contact Centre Officers who possess experience in call handling, customer relations, or front desk operations. In this role, you will be responsible for managing a diverse range of...
-
Customer Contact Specialist
4 weeks ago
Chelmsford, Essex, United Kingdom Essex Police Full timeOpportunity with Essex Police:Become an integral part of Essex Police, where we prioritize community safety. We are seeking dedicated Contact Centre Officers who possess experience in call handling, customer relations, or front desk operations. Your primary responsibility will be to manage a range of inquiries, including urgent and routine communications,...
-
Customer Contact Specialist
4 weeks ago
Chelmsford, Essex, United Kingdom Essex Police Full timeExciting Career Opportunity with Essex Police:Become an integral part of Essex Police, where we prioritize community safety and support. We are seeking dedicated Contact Centre Officers who possess experience in call handling, customer relations, or front desk services. Your responsibilities will include managing a range of communications, from urgent...
-
Contact Centre Specialist
1 week ago
Chelmsford, Essex, United Kingdom Essex Police Full timeAbout the RoleJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Officer. As a key member of our public safety team, you will be responsible for providing exceptional customer service and support to the public, responding to a wide range of inquiries and requests for assistance.Key...
-
Contact Centre Specialist
6 days ago
Chelmsford, Essex, United Kingdom Essex Police Full timeAbout the RoleJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Contact Centre Officer. As a key member of our public safety team, you will be responsible for providing exceptional customer service and support to the public, responding to a wide range of inquiries and requests for assistance.Key...
-
Contact Centre Officer
2 hours ago
Chelmsford, Essex, United Kingdom Essex Police Full timeAbout the RoleWe are seeking a skilled Contact Centre Officer to join our team at Essex Police. As a Contact Centre Officer, you will be responsible for providing exceptional customer service to the public, responding to calls, and resolving issues in a professional and courteous manner.Key ResponsibilitiesRespond to calls and emails from the public,...
-
Customer Engagement Specialist
4 weeks ago
Chelmsford, Essex, United Kingdom SLS Recruitment Ltd Full time £24,000 - £30,000Customer Engagement Specialist Opportunity with SLS Recruitment Ltd Are you interested in representing a prestigious organization? Do you seek to work in a nurturing, driven, and appreciative environment? Join SLS Recruitment Ltd, a leading sales and marketing firm, as a Customer Engagement Specialist. This role is filled with benefits and opportunities...
-
Customer Service Specialist
4 weeks ago
Chelmsford, Essex, United Kingdom Essex Police Full timeCareer Opportunity with Essex Police:Become an integral part of Essex Police, a team dedicated to ensuring community safety. We are seeking Contact Centre Officers who possess experience in customer service, call handling, or reception roles. Your responsibilities will include managing a range of inquiries, from urgent emergency calls to general public...
-
Contact Centre Agent
4 weeks ago
Chelmsford, Essex, United Kingdom Pinnacle Group Limited Full timePinnacle Group are looking for a skilled Call Centre Operative to provide exceptional customer service and support. You will be joining our team of Contact Centre Agents based in Chelmsford. Your responsibilities will include handling inbound and outbound calls from housing tenants when they have issues with gas, heating, electricity and other general...
-
Customer Service Specialist
4 weeks ago
Chelmsford, Essex, United Kingdom Essex Police Full timeExciting Opportunity with Essex Police:Become an integral part of Essex Police, a team dedicated to ensuring community safety. We are seeking Contact Centre Officers who possess experience in call handling, customer relations, or front desk operations. Your responsibilities will include managing a variety of inquiries, encompassing both urgent and routine...
-
Customer Service Representative
6 days ago
Chelmsford, Essex, United Kingdom Essex Police Full timeAbout the Role As a Customer Service Representative, you will play a vital role in providing exceptional support to our customers through various communication channels. Your primary responsibility will be to handle incoming inquiries, resolve issues efficiently, and ensure customer satisfaction. Key Responsibilities: Respond promptly and courteously to...
-
Customer Service Representative
3 weeks ago
Chelmsford, Essex, United Kingdom Essex Police Full timeAbout the Role As a Customer Service Representative, you will play a vital role in providing exceptional support to our customers through various communication channels. Your primary responsibility will be to handle incoming inquiries, resolve issues efficiently, and ensure customer satisfaction. Key Responsibilities: Respond promptly and courteously to...
-
Weekend Contact Centre Agent
1 month ago
Chelmsford, Essex, United Kingdom Pinnacle Group Limited Full timePinnacle Group are looking for a skilled Call Centre Operative to provide exceptional customer service and support. You will be joining our team of Contact Centre Agents based in Chelmsford. Your responsibilities will include handling inbound and outbound calls from housing tenants when they have issues with gas, heating, electricity and other general...
-
Customer Service Specialist
4 weeks ago
Chelmsford, Essex, United Kingdom Aon Full timeClient Relationship Executive Aon's UK Retail division is currently seeking a Customer Service Specialist to become a vital part of our Aon Global Client Network team. This role offers a hybrid working arrangement, allowing for both remote and office-based work. You will engage with a diverse array of clients, collaborating with Aon professionals across...
-
Customer Engagement Specialist
3 weeks ago
Chelmsford, Essex, United Kingdom SLS Recruitment Ltd Full timeNo prior experience necessary - Immediate opportunities available. OTE of £30,000 per annum Are you seeking a position where your efforts are genuinely appreciated? Do you desire a role that recognizes your contributions? Our client, a dynamic company based in Chelmsford, is on the lookout for enthusiastic and driven individuals to fill the role of...
-
Customer Service Specialist
3 hours ago
Chelmsford, Essex, United Kingdom Essex County Council Full timeJob Title: Customer Specialist - HMP Chelmsford Prison LibraryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist at HMP Chelmsford Prison Library.About the RoleThe successful candidate will support the delivery of a prison library service within the unique environment of HMP/YOI Chelmsford. Working as...
-
Customer Service Specialist
1 hour ago
Chelmsford, Essex, United Kingdom Essex County Council Full timeJob Title: Customer Specialist - HMP Chelmsford Prison LibraryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist at HMP Chelmsford Prison Library.About the RoleThe successful candidate will support the delivery of a prison library service within the unique environment of HMP/YOI Chelmsford. Working as...
-
Customer Engagement Specialist
3 weeks ago
Chelmsford, Essex, United Kingdom SLS Recruitment Ltd Full timeNo prior experience necessary - Immediate opportunities available. OTE of £30,000 per annum Are you seeking a position where your efforts are recognized? Do you desire a role that truly appreciates your contributions? Our client, a prominent company in Chelmsford, is on the lookout for enthusiastic and driven individuals to take on the role of Sales...
-
Customer Engagement Specialist
3 weeks ago
Chelmsford, Essex, United Kingdom SLS Recruitment Ltd Full timeNo prior experience necessary - Immediate openings available. OTE of £30,000 per annum Are you seeking a position where your efforts are genuinely appreciated? Do you want to be part of a role that values your contributions? Our client, a prominent organization in Chelmsford, is on the lookout for enthusiastic and driven individuals to fill the role of...
-
Customer Service Representative
2 weeks ago
Chelmsford, Essex, United Kingdom Lookers Full timeJob Opportunity:Customer Service SpecialistAbout the Role:We are seeking a skilled and dedicated Customer Service Specialist to join our Aftersales Team at Lookers.Key Responsibilities:Scheduling and coordinating vehicle maintenance and repair tasks for our customersProviding customers with information on warranty coverage and recommending additional...