Service Delivery Manager

6 days ago


Southampton, Southampton, United Kingdom HSB Technical Ltd Full time

We are seeking a dedicated Service Manager to oversee the day-to-day operations of the Service team at HSB Technical Ltd, a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. Our company has a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The successful candidate will be responsible for:

  • Managing the Service team to ensure efficient and effective delivery of services
  • Developing and implementing strategies to improve service quality and customer satisfaction
  • Collaborating with other departments to ensure seamless service delivery
  • Monitoring and analyzing service performance metrics to identify areas for improvement

Requirements:

  • Proven experience in a service management role
  • Strong leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Knowledge of the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors


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