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Administrative Support Officer
2 months ago
We are seeking a highly organized and detail-oriented Administrative Support Officer to join our Elderly Care team. As an Administrative Support Officer, you will play a vital role in ensuring the smooth operation of our outpatient services, providing administrative support to our Elderly Care team, and contributing to the delivery of high-quality patient care.
You will be responsible for coordinating outpatient appointments, validating waiting lists, and ensuring timely management of referrals. Your excellent communication and interpersonal skills will enable you to work effectively with patients, relatives, and healthcare professionals.
We are committed to providing a supportive and inclusive work environment, and we welcome applications from candidates who share our values of Include, Respect, and Improve.
Main Duties- Provide administrative support to the Elderly Care team, including coordination of outpatient appointments and validation of waiting lists.
- Ensure timely management of referrals, including entry onto Lorenzo with an appropriate access plan.
- Work independently using your own initiative and apply a high degree of confidentiality to all aspects of your work.
- Undertake duties without direct supervision, working within broad procedural guidelines.
We are proud of our commitment to delivering high-quality patient care and our ability to be flexible and innovative in the way we work. Our team of 6,000 dedicated staff work together to provide a range of general and specialist services to our patients.
We have ambitious plans to become an outstanding, patient-led Trust, and we are committed to supporting our staff in achieving this goal. We offer a range of benefits, including flexible working arrangements, opportunities for professional development, and a commitment to equality, diversity, and inclusion.
Person SpecificationWe are looking for a candidate who is educated to minimum GSCE level or equivalent, with experience of working within outpatient or an administrative role. You will have excellent communication and interpersonal skills, with the ability to work independently and apply a high degree of confidentiality to all aspects of your work.
You will also have experience of database management and validation, with knowledge of MS Word and Excel spreadsheets. We welcome applications from candidates who share our values of Include, Respect, and Improve.
Our ValuesWe want our staff to believe in, demonstrate, and live our values in everything we do. Our values are:
- Include: We value the diversity and experience of our community colleagues and partners, creating relationships and climates that provide an opportunity to share, collaborate, and grow together.
- Respect: We create a safe environment where we are curious of the lived experience of others, seek out best practice, and are open to listening and hearing new ideas.
- Improve: We are committed to consistently delivering excellent services and continuously looking to improve through a creative workforce that feels empowered to act in service of our shared purpose.
We are committed to equality, diversity, and inclusion for all job applicants, staff, patients, and the wider community. We welcome applications from everyone, regardless of their background, and we are proud to be a Disability Confident employer.
