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Warehouse Operations Coordinator

3 months ago

London, Greater London, United Kingdom Fortnum & Mason Full time

Fortnum & Mason is seeking a dedicated Warehouse Administration Assistant to oversee daily administrative functions within our logistics operations. This role is pivotal in ensuring that all incoming shipments are accurately recorded in our systems, queries are effectively managed with the appropriate teams, and the goods in diary is consistently updated. A successful candidate will contribute to the seamless operation of our office, ensuring that daily responsibilities are executed with precision and within established timelines.

Key Responsibilities:

  • Data Management: Accurately input all purchase and transfer orders into D365.
  • Query Resolution: Address purchase order inquiries with internal stakeholders.
  • Supplier Compliance Monitoring: Track and report any supplier non-compliance issues to the relevant teams.
  • Finance Support: Assist in resolving financial queries.
  • 3PL Coordination: Raise inquiries with our third-party logistics warehouse regarding transfer orders.
  • Audit Maintenance: Keep a precise audit trail for purchase orders, both paper and electronic.
  • Diary Management: Maintain the Goods In Diary.
  • Booking Coordination: Enter supplier bookings via phone and email into the diary.
  • Email Management: Monitor and respond to shared and personal emails.
  • Transportation Organization: Coordinate transportation logistics.
  • Reporting: Generate daily and weekly operational reports.
  • Operational Support: Perform essential duties to ensure effective warehouse operations.

Qualifications & Skills:

  • Exceptional verbal and written communication skills.
  • High level of accuracy and attention to detail.
  • Basic proficiency in Microsoft Office applications.
  • Ability to prioritize tasks effectively.
  • Strong time management capabilities.
  • Commercial awareness and understanding of business processes.
  • Ability to drive improvements beyond one's immediate responsibilities.
  • Team-oriented with the ability to work independently.
  • Knowledge of workplace health and safety regulations.
  • Thorough understanding of warehouse operations and procedures.
  • Commitment to Fortnum's core values: Take Pride, Achieve Together, Do the Right Thing.

Key Attributes:

  • Strong communicator at all organizational levels.
  • Mature and professional demeanor.
  • Ability to foster respect in all staff interactions.
  • Adaptable and diplomatic in approach.
  • Comfortable with routine tasks.
  • Eagerness to learn and grow.

Benefits:

  • Competitive salary package.
  • Comprehensive well-being program.
  • Generous discounts at our store and restaurant.
  • 28 days of holiday pro rata, including bank holidays, plus an additional day off for your birthday.
  • Access to a fantastic subsidized staff restaurant utilizing Fortnum's premium ingredients.
  • Structured development program to advance your career.