Assistant Store Manager, Tommy Hilfiger Ashford Outlet

2 days ago


Kent, United Kingdom PVH Full time
Job Title: Assistant Store Manager, Tommy Hilfiger Ashford Outlet

At PVH, we are seeking an experienced and dynamic Assistant Store Manager to join our team at the Tommy Hilfiger Ashford Outlet. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of visual merchandising standards.

Key Responsibilities:
  • Lead the store team to achieve sales and profit targets, while ensuring exceptional customer service and a visually appealing store environment.
  • Collaborate with the visual merchandising team to create engaging store displays and maintain corporate visual standards.
  • Partner with the store management team to identify business opportunities and develop strategies to maximize sales and customer engagement.
  • Focus on building strong relationships with internal and external customers, ensuring a repeat customer base through unparalleled service.
  • Conduct daily and weekly store walkthroughs to evaluate product performance, pricing, staff service levels, and inventory levels.
  • Communicate sales results and action plans to the Store Manager, ensuring alignment with company objectives.
  • Assist with manpower planning, recruitment, and interviewing processes, ensuring a diverse and skilled team.
  • Participate in weekly management meetings and staff meetings, providing guidance and support to team members.
  • Clearly communicate store and individual sales goals, key performance expectations, and sales results to staff.
Requirements:
  • Previous supervisory or specialist experience within a premium or luxury brand.
  • Effective communication and conflict resolution skills, with the ability to cultivate belonging and collaboration.
  • Courage in giving feedback that promotes positive behavioral change.
  • Ability to adapt quickly and work with pace, inspiring trust and a 'can-do' approach.
  • Energetic and present on the shop floor, with a clear presence and ability to make informed decisions.
What We Offer:

At PVH, we value our associates and offer a comprehensive benefits program that provides protection, peace of mind, and flexibility. We are committed to fostering an inclusive and diverse community, with a strong sense of belonging. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.



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