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Operations Manager
2 months ago
We are seeking an experienced Operations Manager to join our team at Grosvenor Plymouth Casino. As a key member of our management team, you will be responsible for driving performance and delivering exceptional customer experiences.
Key Responsibilities:- Lead a high-performing team to deliver excellent customer experiences and maximize casino performance.
- Develop and implement strategies to drive sales, control margin, and reduce costs.
- Ensure compliance with regulatory requirements and champion safer gambling practices.
- Collaborate with the management team to drive business growth and improve customer satisfaction.
- Recruit, train, and develop a strong team of multi-skilled employees.
- Proven experience in casino management or a related field.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to analyze data and make informed business decisions.
- Knowledge of gaming regulations and compliance.
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Collaborative and supportive work environment.
- Recognition and rewards for outstanding performance.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Operations Manager looking for a new challenge, please apply today.