Guest Services Representative

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Homewood Full time
Become a part of our team as a Customer Experience Coordinator

At Homewood, we celebrate uniqueness and personal expression.

As a member of our team, you will benefit from:

  • Regular service bonuses and competitive pay
  • Free parking facilities
  • Meals crafted by our talented chefs
  • Career advancement opportunities and training programs
  • Financial savings and wellness initiatives
  • Discounts at our locations and nearby businesses
  • Rewards for referrals
  • A lively workplace within a welcoming community
  • A supportive team committed to our mission
Homewood is a distinctive hotel dedicated to providing outstanding hospitality infused with creativity. Our staff takes pride in crafting unforgettable experiences for our guests through charming and unexpected touches throughout the establishment.


We nurture a creative and fun culture that values individuality, whether you are entering the field or are an experienced professional.

Our dedication to inclusivity and respect shapes our interactions with one another, our guests, and the broader community.


If you have a passion for delivering exceptional customer service and thrive in a vibrant environment, we invite you to consider the role of Customer Experience Coordinator.

Key Responsibilities:

  • Welcome guests upon their arrival and departure
  • Manage check-ins, check-outs, billing, and payments
  • Respond to guest inquiries and resolve any challenges that may occur
  • Acquaint guests with hotel facilities and promote additional services when suitable
  • Carry out administrative duties during downtime


If this opportunity interests you, we will connect to arrange a phone conversation and a Team Insight session to explore your fit within our team.



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