Sales Associate
4 days ago
Moss is a leading menswear brand with a rich history of over 170 years. Our vision is to be admired for our craft, experience, and sustainability. We strive to be desired by our customers and loved by our people.
We're not just a menswear brand, we're 'Styling individuals for moments that matter'. We offer a range of services, including hire, custom made, retail, alterations, ship from store, and more. Our team is dedicated to providing exceptional customer service and ensuring that every customer has a positive experience.
Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Sales Associate - Brand Ambassador. As a key member of our sales team, you will be responsible for delivering an exceptional customer experience, promoting our brand, and driving sales.
Key Responsibilities- Customer Service: Provide exceptional customer service, following our Moss Essential Steps of Service, to ensure that every customer has a positive experience.
- Sales and Service: Strive for high productivity, seizing every opportunity to maximise sales and services goals, and elevate every interaction to contribute significantly to our business KPIs.
- Product Knowledge: Have strong product knowledge for all our services and proactively use this to tailor the customer experience.
- Store Performance: Be aware of external opportunities that could improve store performance and provide the best customer experience, improving service based on feedback from Feefo and Mystery Shops.
- Stock and Cash Control: Assist store management with stockroom and back area housekeeping, including receiving deliveries, stock handling, and adhering to all stock & cash control procedures to minimise cash loss and stock loss.
- Appointment Process: Follow the Appointment process by utilising the appointed platform, ensuring that all customers are contacted prior to their visit and status information is recorded accurately.
- Technical: Basic product knowledge, POS systems, and familiarity with cash tills, credit card processing, and inventory management systems.
- About You: Reflect the aesthetic of Moss through personal style and presentation, embrace continuous self-improvement, resilience, and efficient time management, and have outstanding communication abilities to inspire, guide, and foster meaningful relationships with colleagues and customers.
- Employee Discount: 70% discount across all our stores.
- Team Reward Pay Scheme: Generous bonus scheme, paying up to 15% of your gross monthly salary each month.
- Refer a Friend: We recognise and reward successful referrals for Managers with a £500 bonus.
- Season Ticket Loan: Financial support for commuting.
- Cycle to Work Scheme: Encouraging eco-friendly travel.
- Discounted Gym Membership with PureGym: Promoting physical health and fitness.
- Life Insurance: Providing peace of mind for colleagues.
- Ongoing Development: Tailored to suit your career ambitions from day one.
- Access to Moss Learning: An online learning platform for skill enhancement.
- Employee Hub: Easy access on the go to colleague benefits, recognition, wellbeing, and company updates.
- New Baby Gift: Celebrating important personal milestones of colleagues.
-
Retail Sales Associate
11 hours ago
Gateshead, Gateshead, United Kingdom TJX Companies, Inc. Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be an ambassador for our business, providing exceptional customer service and creating a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Retail Sales Associate
14 hours ago
Gateshead, Gateshead, United Kingdom TJX Companies, Inc. Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be an ambassador for our business, providing exceptional customer service and creating a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...
-
Beauty Sales Associate
6 days ago
Gateshead, Gateshead, United Kingdom Flannels Full timeJob SummaryWe are seeking a highly motivated and customer-focused Beauty Sales Associate to join our team at Flannels. As a Beauty Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales through product knowledge and recommendations.Key ResponsibilitiesCustomer...
-
Beauty Sales Associate
6 days ago
Gateshead, Gateshead, United Kingdom Flannels Full timeJob SummaryWe are seeking a highly motivated and customer-focused Beauty Sales Associate to join our team at Flannels. As a Beauty Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales through product knowledge and recommendations.Key ResponsibilitiesCustomer...
-
Beauty Sales Associate
6 days ago
Gateshead, Gateshead, United Kingdom Frasers Group Full timeAbout UsFrasers Group is a leading luxury retail company, renowned for its high-end fashion and beauty brands. As we expand our presence in the market, we are seeking a talented and passionate individual to join our beauty team as a Beauty Sales Associate.Job SummaryWe are looking for a skilled and knowledgeable Beauty Sales Associate to provide exceptional...
-
Beauty Sales Associate
7 days ago
Gateshead, Gateshead, United Kingdom Frasers Group Full timeAbout UsFrasers Group is a leading luxury retail company, renowned for its high-end fashion and beauty brands. As we expand our presence in the market, we are seeking a talented and passionate individual to join our beauty team as a Beauty Sales Associate.Job SummaryWe are looking for a skilled and knowledgeable Beauty Sales Associate to provide exceptional...
-
Beauty Sales Associate
2 days ago
Gateshead, Gateshead, United Kingdom Frasers Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Beauty Sales Associate to join our team at Frasers Group. As a Beauty Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth in our beauty department.Key ResponsibilitiesCustomer Service:...
-
Beauty Sales Associate
2 days ago
Gateshead, Gateshead, United Kingdom Frasers Group Full timeJob SummaryWe are seeking a highly motivated and customer-focused Beauty Sales Associate to join our team at Frasers Group. As a Beauty Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth in our beauty department.Key ResponsibilitiesCustomer Service:...
-
Retail Sales Associate
4 weeks ago
Gateshead, Gateshead, United Kingdom Castleview Group Full time £11Position Overview:Castleview Group is on the lookout for a motivated and enthusiastic individual to join our team as a Retail Sales Associate. This role involves working part-time, specifically two full days each week, in a dynamic retail environment. Key Responsibilities:Your primary duties will include engaging with customers to facilitate the buying and...
-
Sales Associate
5 days ago
Gateshead, Gateshead, United Kingdom Moss Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Moss. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and driving sales growth through effective communication and product knowledge.Key ResponsibilitiesProvide outstanding customer service and ensure a positive...
-
Sales Associate
5 days ago
Gateshead, Gateshead, United Kingdom Moss Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Moss. As a Brand Ambassador, you will be responsible for delivering exceptional customer service and driving sales growth through effective communication and product knowledge.Key ResponsibilitiesProvide outstanding customer service and ensure a positive...
-
Sales Associate
1 week ago
Gateshead, Gateshead, United Kingdom CastleView Group Full time**About the Role** We are seeking a highly motivated and enthusiastic individual to join our team as a Sales Assistant at CastleView Group. As a Sales Assistant, you will play a key role in delivering exceptional customer service and driving sales growth in our busy Gateshead store. **Key Responsibilities** Provide outstanding customer service by...
-
Sales Associate
3 days ago
Gateshead, Gateshead, United Kingdom The Entertainer Full timeAbout The EntertainerThe Entertainer is a leading retailer of toys and games, with a strong presence in the UK market. We are committed to providing an exceptional shopping experience for our customers, and we are seeking a highly motivated and enthusiastic Sales Assistant to join our team.Key ResponsibilitiesMerchandising and maintaining the visual appeal...
-
Sales Associate
3 days ago
Gateshead, Gateshead, United Kingdom The Entertainer Full timeAbout The EntertainerThe Entertainer is a leading retailer of toys and games, with a strong presence in the UK market. We are committed to providing an exceptional shopping experience for our customers, and we are seeking a highly motivated and enthusiastic Sales Assistant to join our team.Key ResponsibilitiesMerchandising and maintaining the visual appeal...
-
Sales Associate
6 days ago
Gateshead, Gateshead, United Kingdom NEXT Full timeAbout the Role:To be a successful Sales Team Member at NEXT, you will:Provide exceptional customer service, ensuring a positive experience for all customers.Share your knowledge and passion for our products, helping customers find the perfect items.Work in various areas of the store, including sales floors, stockrooms, and processing deliveries.Take...
-
Sales Associate
6 days ago
Gateshead, Gateshead, United Kingdom NEXT Full timeAbout the Role:To be a successful Sales Team Member at NEXT, you will:Provide exceptional customer service, ensuring a positive experience for all customers.Share your knowledge and passion for our products, helping customers find the perfect items.Work in various areas of the store, including sales floors, stockrooms, and processing deliveries.Take...
-
Sales Associate
6 days ago
Gateshead, Gateshead, United Kingdom Ikea Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Co-worker to join our team at IKEA. As a Sales Co-worker, you will be responsible for providing an exceptional shopping experience for our customers, identifying their needs, and advising them on the best solutions for their life at home through home furnishings.Key...
-
Sales Associate
7 days ago
Gateshead, Gateshead, United Kingdom Ikea Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Co-worker to join our team at IKEA. As a Sales Co-worker, you will be responsible for providing an exceptional shopping experience for our customers, identifying their needs, and advising them on the best solutions for their life at home through home furnishings.Key...
-
Sales Associate
2 days ago
Gateshead, Gateshead, United Kingdom Ikea Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Co-worker to join our team at IKEA. As a Sales Co-worker, you will be responsible for providing an exceptional shopping experience for our customers, identifying their needs, and advising them on the best solutions for their life at home through home furnishings.Key...
-
Sales Associate
2 days ago
Gateshead, Gateshead, United Kingdom Ikea Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Sales Co-worker to join our team at IKEA. As a Sales Co-worker, you will be responsible for providing an exceptional shopping experience for our customers, identifying their needs, and advising them on the best solutions for their life at home through home furnishings.Key...
