Bilingual Customer Support Specialist
4 weeks ago
Position Overview
Are you passionate about providing exceptional customer service? If you thrive in a dynamic environment and enjoy engaging with customers, we invite you to explore this opportunity with us.
We are seeking enthusiastic individuals who are fluent in both English and Polish to join our customer support team. As a key member of our organization, you will assist our valued customers with a variety of inquiries, ensuring a positive experience with our brand.
Role ResponsibilitiesIn this role, you will:
- Communicate effectively with customers in both Polish and English, addressing their needs through various channels.
- Foster strong relationships with customers by delivering engaging and personalized support.
- Utilize advanced CRM tools to resolve customer inquiries and challenges efficiently.
- Work flexible shifts, including weekends, to maintain high standards of service.
- Represent our brand with professionalism and a unique voice.
- Manage multiple tasks and prioritize effectively to meet customer expectations.
Joining our team comes with a range of benefits:
- Family Care Leave – Enhanced paid leave options for important family matters.
- Insurance Coverage – Comprehensive life and disability insurance for peace of mind.
- Wellness Programs – Access to wellness initiatives and resources to support your well-being.
- Employee Discounts – Enjoy generous discounts on our products from day one.
- Performance Bonuses – Opportunities to earn bonuses based on team success.
- Work Environment – A hybrid work model that balances office and remote work.
We look forward to welcoming individuals who are ready to contribute to our mission of delivering outstanding customer experiences.
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