Customer Service Specialist

3 days ago

Sutton Coldfield, Birmingham, United Kingdom beBee Professionals Full time £20,000 - £25,000
Customer-Focused Sales Assistant

We are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in Sutton Coldfield, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.

Responsibilities:
  • Provide excellent customer service and assist customers with product selection.
  • Offer product knowledge and advice to customers, ensuring they find the perfect solution.
  • Operate the cash register and handle transactions efficiently and accurately.
  • Maintain the store's visual presentation and stock levels, ensuring a welcoming environment for customers.
  • Assist with stock replenishment and inventory checks, ensuring seamless store operations.
  • Ensure a clean and tidy store environment, adhering to company standards.
  • Meet or exceed sales targets set by store management, driving business growth and success.
Requirements:
  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work in a fast-paced environment, remaining calm and composed under pressure.
  • Friendly, approachable, and customer-oriented attitude, with a passion for delivering exceptional service.
  • Flexibility to work weekends, evenings, and holidays, as required.
  • Basic IT skills for till and stock management systems, ensuring seamless store operations.
Benefits:
  • Competitive hourly wage and sales incentives, recognizing individual and team achievements.
  • Employee discounts on store products, providing a tangible benefit to our team members.
  • Training and development opportunities to grow within the company, supporting career progression and personal growth.
  • Friendly and supportive team environment, fostering a positive and inclusive culture.
  • Flexible working hours, allowing for a healthy work-life balance.

If you are passionate about retail and customer service, and possess the skills and qualities required for this role, we encourage you to apply and become a part of our dynamic team in Sutton Coldfield.

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