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Travel Industry Professional
2 months ago
Job Title: Travel Consultant
Job Type: Full-time, Part-time, Permanent
Location: In-person office-based role
Job Description:
Company Overview: Contract Personnel Limited is a dynamic and growing business that offers a unique opportunity for a Travel Consultant to join our team. As a Travel Consultant, you will be responsible for delivering exceptional customer service and providing bespoke worldwide adventures to our clients.
Key Responsibilities:
- Deliver Exceptional Customer Service: Build genuine relationships with clients to ensure customer satisfaction and repeat business.
- Prepare Travel Documentation: Complete holiday arrangements, including flight booking, transfers, hotels, and activities.
- Manage Client Information: Capture and record required client information, ensuring accuracy and attention to detail.
- Communicate with Suppliers: Liaise with suppliers to ensure seamless travel arrangements.
- Monitor and Process Payments: Ensure timely and accurate payment processing.
- Represent the Company: Demonstrate the company's values and maintain a positive image.
Requirements:
- Experience: Two years of experience in the travel industry or exceptional administration talent and experience.
- Skills: Excellent customer service and communication skills, strong proven admin experience, strong numeracy skills, and proficiency in Excel, Word, Microsoft Outlook, and CRM travel systems.
- Personal Qualities: Self-motivated, disciplined, and organized with a can-do attitude and committed approach.
Benefits:
- Competitive Salary: Attractive basic salary (depending on experience) and company bonus scheme.
- Company Culture: Friendly and passionate team environment.
- Benefits Package: Company pension scheme, free on-site parking, paycare health benefits scheme, and more.
Working Hours: 24-40 hours per week, Monday to Friday, no weekends.
