Human Resources Director

8 hours ago

Birmingham, Birmingham, United Kingdom SSG Hospitality UK Ltd Full time
Job Title: HR Manager

The HR Manager is a key member of the SSG Hospitality UK Ltd team, responsible for delivering Human Resources services, policies, and initiatives that align with the company's Six Stars People Strategy. Reporting to the Chief Development Officer, this role will effectively manage the employee life-cycle, identifying opportunities for enhancing employee engagement and participation.

Key Responsibilities:
  • Deliver Six Star's People Strategy, ensuring alignment with business objectives.
  • Oversee the development, implementation, and review of internal HR processes, policies, and procedures.
  • Coordinate resources requirements, including workforce planning, in-house recruitment, new starter onboarding, and talent management.
  • Manage employee relations casework, including dispute resolutions, disciplinary actions, grievances, absence management, capability management, performance management, retirement, and redundancies, in partnership with external consultants.
  • Effectively manage and administer the HRM System and personnel records.
  • Generate and communicate internal initiatives to support and enhance the employee experience, including wellbeing, reward, and recognition programs.
  • Facilitate the delivery of effective learning and development programs, aligned with business requirements.
  • Provide guidance and consultation to employees and management on people matters, sharing best practices to drive performance and mitigate disputes.
  • Stay up-to-date with industry regulatory and statutory requirements and best practices, integrating knowledge into day-to-day business operations.
  • Collect, analyze, and report key people metrics and performance KPIs (monthly, quarterly, and annual reviews).
Person Specification:
  • Education: Degree level in Human Resource Management or a related field, or relevant experience.
  • Experience: 5+ years in a Human Resources Generalist environment.
  • Exceptional organization and planning skills, with the ability to manage and prioritize workloads autonomously.
  • Exceptional communication and interpersonal skills, with the ability to adapt to the needs and requirements of others.
  • Innovative and analytical approach to problem-solving, focusing on delivering outcomes to an exceptional standard.
  • Proven ability to maintain confidentiality, acting with discretion and diplomacy, and integrity when managing or advising people matters.
  • Skilled and experienced in the use of IT software, including Microsoft packages and project management tools, or adaptable and quick to learn new software.
  • People-oriented, with the ability to build and effectively manage interpersonal relationships across the organization.
  • Ability to innovate, create, and implement continuous improvement initiatives.
  • HR Policies and system: Exceptional knowledge of HR Policies content requirements and supporting systems, to enable the effective embedding of HR initiatives and adherence to best practice.
  • Employment Legislation: In-depth knowledge and understanding of relevant employment legislation and regulations, with the capacity to apply to the organizational requirements, in addition to awareness of industry best practice guidance (ACAS).

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