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Assistant Centre Manager

2 months ago

Haverhill, Suffolk, United Kingdom Oxford Innovation Space Full time
{"title": "Centre Operations Manager", "content": "Job Summary

Oxford Innovation Space is seeking a highly skilled Centre Operations Manager to join our team at the EpiCentre in South Cambridge. As a key member of our centre management team, you will be responsible for ensuring the smooth operation of the centre, providing exceptional customer service, and driving sales and revenue growth.

Key Responsibilities
  • Operational Management:
    • Assist in setting, monitoring, and developing building presentation standards, including cleanliness, health and safety, and security.
    • Ensure compliance with Health and Safety at Work Act.
    • Maintain and deliver the Planned Preventative Maintenance (PPM) schedule.
    • Manage procurement and contractors.
    • Implement standard operating procedures.
    • Maintain Centre Asset register & Contract Database.
    • Oversee maintenance and manage assets, stock, and inventory.
    • Set up and maintain in-house IT systems.
    • Ensure compliance with GDPR and Money Laundering Regulations.
    • Maintain records for ISO9001:2015 & ISO14001.
  • Financial Management:
    • Support financial management, including invoicing and debt management.
    • Assist in budget planning and financial reporting.
    • Reconcile invoices for audit compliance.
  • Team Development:
    • Assist with team management and recruitment.
    • Coach the centre management team to ensure high customer service standards.
  • Sales and Marketing:
    • Promote available space and generate revenue.
    • Identify additional revenue opportunities.
    • Promote Oxford Innovation Space's services.
    • Develop a community of entrepreneurs.
    • Maintain awareness of clients' business performance.
    • Assist in event preparation and marketing initiatives.
    Requirements
    • Experience in operational running of a similar asset.
    • Management skills to lead a team in a service environment.
    • Negotiation skills.
    What We Offer
    • Salary up to £30,000 per annum.
    • 25 days' holiday plus Bank Holidays.
    • Flexible benefits package including pension, life assurance, private medical and dental insurance, health screening, and bicycle purchase.
    • Friendly, informal, and flexible working environment.

We are an equal opportunities employer and welcome applications from all backgrounds. We may close the vacancy early if we receive sufficient applications.

", "lang_code": "en-US"}