Current jobs related to Contact Centre Team Leader - Kettering, Northamptonshire - National Accident Helpline

  • Contact Centre Team Leader

    2 months ago

    Kettering, Northamptonshire, United Kingdom National Accident Helpline Full time

    National Accident Helpline is seeking a skilled Contact Centre Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service. Key Responsibilities: * Lead a team of customer service representatives to...

  • Contact Centre Team Leader

    2 months ago

    Kettering, Northamptonshire, United Kingdom National Accident Helpline Full time

    National Accident Helpline is seeking a skilled Contact Centre Team Leader to join our team. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service. Key Responsibilities: * Lead a team of customer service representatives to...

  • Customer Service Team Lead

    1 month ago

    Kettering, Northamptonshire, United Kingdom National Accident Helpline Full time

    Job Title: Contact Centre Team LeaderLocation: KetteringContract Type: Permanent/ Full timeSalary: CompetitiveHours: 37.5 hours per week, split across a shift pattern of Monday to Friday 8am-9pm, Saturday 9am-6pm, and Sunday 9:30am-5pmWe are seeking a highly motivated and experienced Contact Centre Team Leader to join our team at National Accident Helpline....

  • Customer Service Team Lead

    1 month ago

    Kettering, Northamptonshire, United Kingdom National Accident Helpline Full time

    Job Title: Contact Centre Team LeaderLocation: KetteringContract Type: Permanent/ Full timeSalary: CompetitiveHours: 37.5 hours per week, split across a shift pattern of Monday to Friday 8am-9pm, Saturday 9am-6pm, and Sunday 9:30am-5pmWe are seeking a highly motivated and experienced Contact Centre Team Leader to join our team at National Accident Helpline....

  • Team Leader

    1 month ago

    Kettering, Northamptonshire, United Kingdom Tesco Full time

    About the RoleAs a Team Manager at Tesco, you will be responsible for leading a team of talented individuals to deliver exceptional customer service and drive sales growth. Your key responsibilities will include recruiting and training team members, coaching them to be passionate about our products and services, and leading them to achieve sales and profit...

  • Team Leader

    1 month ago

    Kettering, Northamptonshire, United Kingdom Tesco Full time

    About the RoleAs a Team Manager at Tesco, you will be responsible for leading a team of talented individuals to deliver exceptional customer service and drive sales growth. Your key responsibilities will include recruiting and training team members, coaching them to be passionate about our products and services, and leading them to achieve sales and profit...

  • Team Performance Leader

    3 weeks ago

    Kettering, Northamptonshire, United Kingdom beBee Professionals Full time £35,000 - £45,000

    We are looking for an experienced Team Performance Leader to join our team at beBee Professionals in Kettering, UK. The successful candidate will be responsible for leading the team to meet performance targets, monitoring and reporting on team performance, and fostering a positive and collaborative work environment.Key Responsibilities:Lead and motivate the...

  • Electrical Team Leader Position

    3 weeks ago

    Kettering, Northamptonshire, United Kingdom Gap Construction Careers Full time

    Electrical Team LeaderBurton Latimer / Northampton£28.00-£32.00ph40 Hours per week - 6 month contractGap Technical are proud to be representing this leading independently owned property and infrastructure support services company in their search for an Electrical Team Leader to work at their facility.Key Responsibilities:Producing Risk Assessment & Method...

  • Electrical Team Leader Position

    4 weeks ago

    Kettering, Northamptonshire, United Kingdom Gap Construction Full time

    Electrical Team Leader Job DescriptionWe are seeking an experienced Electrical Team Leader to join our team at Gap Construction. As a key member of our electrical services team, you will be responsible for leading a team of electrical engineers and technicians to deliver high-quality projects on time and within budget.Key Responsibilities:Lead and manage a...

  • Electrical Team Leader Position

    4 weeks ago

    Kettering, Northamptonshire, United Kingdom Gap Construction Full time

    Electrical Team Leader Job DescriptionWe are seeking an experienced Electrical Team Leader to join our team at Gap Construction. As a key member of our electrical services team, you will be responsible for leading a team of electrical engineers and technicians to deliver high-quality projects on time and within budget.Key Responsibilities:Lead and manage a...

  • Senior Sales Team Leader

    3 weeks ago

    Kettering, Northamptonshire, United Kingdom Connells Full time

    Senior Sales Team LeaderAbout the Role:We are seeking a highly motivated and experienced Senior Sales Team Leader to join our team at Connells in Kettering. As a Senior Sales Team Leader, you will be responsible for leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer...

  • Senior Sales Team Leader

    3 weeks ago

    Kettering, Northamptonshire, United Kingdom Connells Full time

    Senior Sales Team LeaderAbout the Role:We are seeking a highly experienced and results-driven Senior Sales Team Leader to lead our residential sales team at Connells. As a Senior Sales Team Leader, you will be responsible for overseeing the operations of the branch, driving sales, managing staff, and ensuring exceptional customer service delivery.Key...

  • Senior Sales Team Leader

    3 weeks ago

    Kettering, Northamptonshire, United Kingdom Connells Full time

    Senior Sales Team LeaderAbout the Role:We are seeking a highly skilled and experienced Senior Sales Team Leader to join our team at Connells. As a Senior Sales Team Leader, you will be responsible for leading and motivating a team of sales agents, setting and achieving sales targets, and fostering a culture of excellence in customer service.Key...

  • Electrical Team Leader Position

    3 weeks ago

    Kettering, Northamptonshire, United Kingdom https:www.energyjobline.comsitemap Full time

    Electrical Team Leader OpportunityWe are seeking an experienced Electrical Team Leader to join our team at a leading independently owned property and infrastructure support services company.Key Responsibilities:Develop and implement risk assessments and method statements.Manage project plans and ensure timely completion.Design and modify control panels to...

  • Finance Team Leader

    3 weeks ago

    Kettering, Northamptonshire, United Kingdom Wills Consultants Full time

    About the Role:We are seeking a highly skilled Finance Team Leader to join our team at Wills Consultants. As a key member of our finance team, you will be responsible for leading the day-to-day financial operations, ensuring compliance with statutory requirements, and implementing suitable financial controls. Your expertise in accounting software Xero and...

  • Electrical Team Leader Position

    2 weeks ago

    Kettering, Northamptonshire, United Kingdom Gap Construction Full time

    Electrical Team Leader Job DescriptionWe are seeking an experienced Electrical Team Leader to join our team at Gap Construction. The successful candidate will be responsible for leading a team of electrical engineers and technicians in the installation and maintenance of electrical systems.Key Responsibilities:Producing Risk Assessments and Method...

  • Electrical Team Leader

    3 weeks ago

    Kettering, Northamptonshire, United Kingdom https:www.energyjobline.comsitemap Full time

    Electrical Team LeaderBurton Latimer / Northampton£28.00ph40 Hours per week - 6 month contractgap technical are proud to be representing this leading independently owned property and infrastructure support services company in their search for an Electrical Team Leader to work at their facility based in Burton Latimer.Key ResponsibilitiesDevelop and...

  • Finance Team Leader

    2 weeks ago

    Kettering, Northamptonshire, United Kingdom Wills Consultants Full time

    About the Finance Team Leader Role:We are seeking a highly skilled Finance Team Leader to join our team at Wills Consultants. As a key member of our finance team, you will be responsible for leading our day-to-day financial operations, ensuring compliance with statutory requirements, and implementing suitable financial controls.Key Responsibilities:Oversee...

  • Finance Team Leader

    2 weeks ago

    Kettering, Northamptonshire, United Kingdom Wills Consultants Full time

    About the Finance Team Leader RoleWe are seeking a highly skilled Finance Team Leader to join Wills Consultants, a well-established business based in the UK. The company values teamwork and collaboration, with employees working closely across various functions.The ideal candidate will be a strong financial professional with a track record of leading a...

  • Children's Residential Care Team Leader

    1 month ago

    Kettering, Northamptonshire, United Kingdom Swanton Care & Community Ltd Full time

    Job Title: Children's Residential Care Team LeaderAbout the Role:We are seeking an experienced and compassionate Children's Residential Care Team Leader to join our team at Swanton Care & Community Ltd. As a key member of our care team, you will be responsible for providing high-quality care and support to children with complex needs.Key...

Contact Centre Team Leader

2 months ago

Kettering, Northamptonshire, United Kingdom National Accident Helpline Full time
Job Title: Contact Centre Team Leader

We are seeking a highly motivated and experienced Contact Centre Team Leader to join our team at National Accident Helpline. As a key member of our customer service team, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:

  • Lead a team of customer service representatives to achieve high levels of customer satisfaction and service delivery
  • Develop and implement effective training programs to enhance team performance and productivity
  • Monitor and analyze customer feedback to identify areas for improvement
  • Collaborate with other departments to ensure seamless service delivery and customer experience

Requirements:

  • Proven experience in a contact centre or customer service leadership role
  • Excellent communication and leadership skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and conflict resolution skills

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

We are passionate about delivering exceptional customer service and are committed to creating a positive and inclusive work environment. If you are a motivated and experienced leader who is passionate about customer service, we would love to hear from you.