Insurance Customer Service Representative

1 month ago


Tunbridge Wells, Kent, United Kingdom Phoenix SC Ltd Full time
Job Title: Customer Care Insurance Advisor

Phoenix Solutions & Consulting is seeking a highly skilled Customer Care Insurance Advisor to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Job Summary:

We are looking for a motivated and customer-focused individual to join our team as a Customer Care Insurance Advisor. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our insurance products.

Key Responsibilities:
  • Provide exceptional customer service and support to clients via phone, email, and in-person
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate information about our insurance products and services
  • Work closely with our sales team to identify opportunities for upselling and cross-selling
  • Meet or exceed sales targets and performance metrics
Requirements:
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Knowledge of insurance products and services
  • Ability to work independently and as part of a team
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: £24,500.00 per year

Schedule: Monday to Friday, 9am-5pm

Work Location: In person



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