Insurance Customer Service Representative
1 month ago
Phoenix Solutions & Consulting is seeking a highly skilled Customer Care Insurance Advisor to join our team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Job Summary:We are looking for a motivated and customer-focused individual to join our team as a Customer Care Insurance Advisor. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information about our insurance products.
Key Responsibilities:- Provide exceptional customer service and support to clients via phone, email, and in-person
- Handle customer inquiries and resolve issues in a timely and professional manner
- Provide accurate information about our insurance products and services
- Work closely with our sales team to identify opportunities for upselling and cross-selling
- Meet or exceed sales targets and performance metrics
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work in a fast-paced environment and meet deadlines
- Knowledge of insurance products and services
- Ability to work independently and as part of a team
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: £24,500.00 per year
Schedule: Monday to Friday, 9am-5pm
Work Location: In person
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