Insurance Customer Service Representative

1 month ago


Tunbridge Wells, Kent, United Kingdom Phoenix SC Ltd Full time
Job Description

Phoenix SC Ltd is seeking a highly skilled and motivated individual to join our team as a Customer Care Insurance Advisor. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Provide detailed and professional approach to customer care and insurance
  • Deal with Commercial and Private motor insurance, following FCA and GDPR Guidelines
  • Perform data entry and administrative tasks
  • Support CERT CII applications

Requirements:

  • Commitment to providing good customer service
  • Excellent telephone manner
  • Strong written and oral communication skills
  • Attention to detail
  • Professional and responsible
  • Focused and self-motivated
  • Patient and tactful
  • Enthusiastic team player
  • Keen to learn and progress
  • Strong IT skills

Working Conditions:

  • Holidays
  • Monday to Friday
  • Weekend availability

Pay and Benefits:

£24,500.00 per year

Location:

In person



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