Customer Engagement Officer
2 weeks ago
Job Title:
Debt Resolution Officer
Location:
Coventry
Salary:
£35,000 - £40,000 OTE
The Role
As a key representative for our client, you will provide essential services required by various utility providers.
Your primary responsibilities will include visiting the premises of customers to perform critical functions related to their gas and electricity services.
- Understanding Debt and Resolution Capabilities.
- Collecting additional Customer Information, such as Meter Readings and Vulnerabilities.
- Completing documentation to facilitate payments to the client.
- Executing Warrants to ensure payment and access for resolution delivery.
The Company
Join a leading debt recovery agency in the UK, recognized for its outstanding performance. You will benefit from long-term job stability, a competitive salary and benefits package, as well as opportunities for career advancement.
Salary and Benefits Package
£25,000 basic starting salary (paid monthly)
£3,600 per annum car allowance (paid monthly)
£35,000 - £40,000 earning potential through Bonus Scheme
Mileage reimbursement at £0.35 per business mile
Flexible working arrangements
The more effort you put in, the more you can earn
Candidate Requirements
- Full clean UK Driving License
- Access to a car or van for full-time use
- Business use vehicle Insurance
- Willingness to work independently or collaboratively, both indoors and outdoors
- Excellent spoken English skills
- Ability to make swift decisions and judgments
The Application Process
To apply, please submit your CV as instructed. Shortlisted candidates will be contacted for an initial telephone interview with a Novax Consultant. Successful candidates will then be presented to the client for a final interview.
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