Senior Communications and Engagement Officer

7 months ago

Coventry, United Kingdom University Hospitals Coventry and Warwickshire NHS Trust Full time

The Communications Team plays a key role in helping to manage the reputation of the Trust and its two hospital sites in University Hospital, Coventry and the Hospital of St Cross, Rugby. Our objective is to support our staff, patients and all those who work with us to deliver high quality care.

Our forward-thinking team is responsible for all the Trust’s internal and external communications. The team produce all internal and external communications, corporate campaigns and projects, media relations, event management, social media, branding and digital marketing.

Through our special partnership with Virginia Mason Institute in Seattle USA, we have been on an improvement journey as an organisation and that has brought a wide range of support, tools and development to help our team become the best it can be. We think it is a special place to work and we aspire to be one of the best NHS communications teams in the country, leading by expertise, knowledge and example.

The Senior Communications and Engagement Officer will support the team in all of these functions as outlined below to tell the story, uphold the values and protect the reputation of one of the busiest teaching trusts in the country.

If you're a talented communications professional with a passion for making a difference - someone who thrives in a busy and fast-paced environment - now is your chance to join our high-performing, friendly team, and play a key role in helping us make every day a better day for our patients and colleagues.

The Senior Communications and Engagement Officer will deliver impactful, evidence-based messaging and story-telling that resonate with our audiences. This senior role will support the many innovations and transformations our organisation is involved with across all aspects of communications and marketing.

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence ® designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.

Communications plans and campaigns - the role will be involved in the research and writing of plans and campaigns with colleagues that will lead to impactful results, meet objectives and drive improvements.

Creative contents - we don’t have large advertising budgets in the public sector so having a Senior Communications and Engagement Officer who can take any topic and find a creative angle to help messages stand out from the crowd is invaluable. Developing our branding and style guidelines to combine creativity with effectiveness will help us to ensure our vision and voice are seen and heard effectively.

Social Media - the Trust actively engages with patients and communities across social media. Working with the team, the Senior Communications and Engagement Officer will plan and produce contents from operational activities and make connections to deliver an integrated approach for our communications work.

The role will need to understand how to effectively engage audiences on Facebook, Instagram, Twitter and LinkedIn to deliver engaging stories and visual content to these channels that promote the reputation of the Trust and the services we provide.

Digital media - our website pages are viewed more than 350,000 times per month and that is why it is critical it’s modern, dynamic and easy to navigate. Working with clinical colleagues, the Senior Communications and Engagement Officer role will help us maintain a credible online presence, present accurate, up to date information and deliver improvements with our website supplier.

Internal Communications and employee engagement support - our 10,500 staff require robust and reliable communications that can support them aroun

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