Employee Experience Manager
6 days ago
About the Role
At Absolute Taste, we are seeking a highly skilled and experienced People Operations Specialist to join our dynamic team. This role will be responsible for overseeing all aspects of people operations, including staffing, scheduling, accreditation, compliance monitoring, event operations, travel and accommodation, recruitment, screening and selection, onboarding and training, payroll and compliance, and data and analytics.
Key Responsibilities
- Staffing & Scheduling: Collaborate with project leads to create staff rosters based on event needs, client requirements, and employee availability. Support Operations Teams in building, publishing, and offering rosters to the casual workforce through our workforce management system.
- Accreditation: Work closely with the safety and security team for each event to manage the accreditation process efficiently. This includes verifying documents, uploading information to the relevant system, and addressing discrepancies promptly.
- Compliance Monitoring: Ensure that all workers adhere to safety regulations, venue policies, and event protocols throughout.
- Event Operations: Support the People Operations leads with onsite staffing activities, such as accreditation, staff check-in, employee welfare, uniform distribution, and general operational support.
- Travel & Accommodation: Ensure accommodation and travel plans are in place for each event and are in line with budget. Liaise with the chosen providers and company accounts team to ensure that invoices are paid.
- Recruitment: Process candidates through the application and onboarding journey through our ATS.
- Screening & Selection: Conduct in-depth interviews and assessments to identify qualified candidates with the skills, experience, and personality to excel in our fast-paced environment.
- Onboarding & Training: Oversee the onboarding process for new hires, ensuring a smooth transition from application through to first shift. Collaborate with departments to identify training and development needs for team members. Support with the management of our e-learning platform.
- Payroll & Compliance: Oversee payroll processing for casual staff post-event. Ensure invoices for all freelancers are received, verified, and processed in line with company policies and procedures.
- Data & Analytics: Conduct regular audits of our employee data and produce 'Ad Hoc' MI Reports when requested.
Requirements
- CIPD Level 3 or equivalent qualification is desired but not essential.
- Experience working within HR or People Operations, preferably with an understanding of the hospitality industry and able to work within a similar fast-paced environment.
- Awareness of recruitment activities and best practices.
- Computer literate with particular proficiency with Microsoft Office.
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