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Retail Experience Specialist

2 months ago


Bicester, Oxfordshire, United Kingdom Rituals Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Festive Rituals Advisor. As a key member of our store team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our luxurious home and body care products.

Key Responsibilities
  • Engage with customers to understand their needs and preferences, and provide personalized product recommendations.
  • Work closely with the Store Manager and Assistant Store Manager to achieve sales targets and drive business growth.
  • Maintain a high level of product knowledge and stay up-to-date on new product launches and promotions.
  • Contribute to a positive and inclusive store environment, and provide excellent customer service at all times.
Requirements
  • Relevant experience in a similar role within retail or hospitality.
  • A customer-service mentality and team-player's work ethic.
  • Decision making and problem-solving skills.
  • Eye for detail, organized and structured.
What We Offer

As a Festive Rituals Advisor, you will have the opportunity to develop your skills and knowledge in a dynamic and fast-paced environment. You will receive comprehensive training and support to help you succeed in your role, and will be part of a team that is passionate about delivering exceptional customer experiences.