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Healthcare Benefits Specialist
2 months ago
About the Role:
We are seeking an experienced Senior Health and Benefits Administrator to join our team at GB035 Mercer (UK) Limited. As a key member of our Healthcare team, you will play a vital role in providing administrative support to our clients and colleagues.
Key Responsibilities:
- Support the consulting team in gathering, organizing, entering, and analyzing data for various client projects.
- Partner with internal and external stakeholders to deliver exceptional service to our clients.
- Handle client and member inquiries, providing timely and accurate responses.
- Champion continuous improvement within the team and location.
- Develop and maintain technical and market knowledge to stay up-to-date with industry trends.
- Quality check work for junior colleagues and provide guidance and support as needed.
- Attend client meetings as required and represent the company with professionalism.
Requirements:
- Previous administrative experience in a professional services environment, preferably in Employee Benefits, Financial Services, or Healthcare.
- Strong understanding of Microsoft applications, including Excel, Word, and Outlook.
- Excellent written and oral communication skills.
- Ability to work with numbers and maintain accurate records.
- Excellent planning and organization skills, with the ability to work to deadlines.
- Ability to work independently and as part of a team, building strong relationships with clients and colleagues.
Desirable Qualifications:
- Experience in Group Risk (Group Income Protection, Group Life Assurance, and Critical Illness) or a background in Healthcare.
- Insurance-related experience.
- Industry-recognized qualifications.
