Family Support Specialist

4 weeks ago

Croydon, Greater London, United Kingdom Croydon Council Full time

Family Support Specialist – Family Assessment Service – Children – Croydon Council

Salary: Grade £44,019 - £52,116

Permanent – 36 hours per week. Welcome Payment – £10,000 Retention Payment – £2,500

Hybrid working

Job Overview

At Croydon Council, we are dedicated to ensuring that children and families receive exceptional services from our social work professionals. We aim for our staff to maintain high expectations and to challenge each other positively in their practice. This is an exciting opportunity to become part of a transformative team. To address the evolving needs of our children and families, we have made significant investments to foster an environment where social work can thrive.

We have several openings for Family Support Specialists to join our team. The Family Assessment Service manages cases referred from our Front Door (MASH). Specialists conduct Child and Family Assessments, develop family plans, and, when suitable, collaborate with families to facilitate the implementation of agreed interventions. They also carry out S47 Child Protection Enquiries and partner with various agencies to ensure the safety and support of children and young people. Our Family Assessment Service comprises five teams located in modern offices. Join us in our mission to enhance the lives of children and families across the Borough. We provide excellent office facilities in the heart of Croydon, complemented by outstanding public transport links.

Essential Qualifications

We seek confident, qualified Family Support Specialists who are registered with Social Work England and have completed their ASYE. Candidates should demonstrate their skills, resilience, and experience in:
- Building relationships to foster change
- Identifying and leveraging family strengths
- Managing complex cases
- Conducting Child and Family assessments
- Engaging directly with children, young people, and families while showcasing multi-agency collaboration and a solid understanding of needs assessment thresholds.
- Possessing strong interpersonal skills to engage effectively with families and referrers from all partner agencies.
- Exhibiting excellent analytical and writing abilities, incorporating our systemic practice model that emphasizes family strengths and protective factors.
- Demonstrating effective time management skills to meet expected deadlines.

Why Work With Us

Croydon’s Children’s Services employs an established Systemic Practice model, supported by experienced leaders and a commitment to high-quality support for practitioners. Our workforce is diverse, and we celebrate this diversity through a focus on anti-racist and anti-discriminatory practices. We are committed to delivering outstanding social work services to our children and families. Additionally, we offer:
- Teams composed of experienced Family Support Specialists at various levels
- A highly diverse workforce
- Actively promoted and supported reflective supervision
- A collaborative ethos focused on making positive changes
- Manageable caseloads that allow managers to know children well and maintain high standards of practice
- An established team to assist with your integration and share their expertise.

Benefits
You will be recognized for your skills and expertise, supported by a team of seasoned professionals and management at Croydon Council, one of the largest employers in the borough. We also provide:

- A highly competitive compensation package
- Accredited Systemic Practice training
- A variety of Continuing Professional Development (CPD) opportunities
- 29-31 days of annual leave (grade equivalent) in addition to Bank Holidays, with the option to purchase more
- A pension scheme with an average employer contribution of 20%
- Genuine opportunities for growth, development, and specialization in your career
- Management development programs
- Investment in your wellbeing
- Access to an Employee Discount scheme with various programs (Cycle Benefit Scheme, GymFlex, Retail Discounts, and more)
- Flexible and hybrid working arrangements to support a healthy work-life balance.

Croydon Council is an inclusive employer and welcomes applications from all sections of the community. We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff to share this commitment. The successful candidate will be subject to a DBS check.

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