Client Services Support Specialist

11 hours ago


Norwich, Norfolk, United Kingdom Service Service Employment Agency Limited Full time
Job Title: Client Services Support Administrator

We are seeking an experienced Client Services Support Administrator to join our team at Service Service Employment Agency Limited. As a key member of our team, you will be responsible for providing exceptional support to our clients and colleagues.

About the Role:

This is a fantastic opportunity to work in a dynamic and supportive environment, where you will have the chance to develop your skills and knowledge in the financial services sector.

Key Responsibilities:
  • Provide administrative and technical support to our advisers and clients
  • Ensure compliance and regulatory requirements are met
  • Develop and maintain internal relationships across the business
  • Liaise with product, wrap, and solution providers
  • Process and submit new business and changes to existing plans
  • Prepare files for review meetings and ensure post-meeting actions are processed
  • Diary and task management of client work
  • Client communication and bulk mailing
  • Assist with implementing and improving administrative processes
Requirements:
  • Minimum of two years' experience working in the financial services sector
  • Knowledge of financial services solutions and associated regulatory and compliance requirements
  • Ability to multi-task and juggle a busy and varied workload
  • Ability to accurately follow a process
  • Relevant skills and knowledge, including good understanding of financial services terminology
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional development and training
  • Flexible working hours and a supportive team environment
  • Free parking and a 26-day holiday entitlement

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we would love to hear from you.



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